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New research from PKF and the University of Portsmouth has found that fraud could be costing the hotel industry in excess of £2bn each year. Findings from Te Resilience


to Fraud of the UK Hotel Sector were combined with results of a separate study – both of which were undertaken by the two institutions. Te Resilience to Fraud of


the UK Hotel Sector examined how the UK’s hotel industry is currently protecting itself against fraudulent activity and identified areas which required more action. Using a 50-point scale, the sector was found


Te UK’s hotel sector was one of the worst for protecting against fraud


to be less resilient than other industries. It had an average score of 25.4 points, compared with 30.6 points for the private sector as a whole. However, the sector did perform strongly in some areas - 88 per cent of respondents have a


zero-tolerance approach to fraud, while 85 per cent promptly reported suspected activity. PKF’s Stuart Collins said: “Given the chal-


lenging business environment, with the possibility of a double dip recession, hote- liers are advised to strengthen their protection against fraud.” Details: http://lei.sr?a=k6p0W


‘Record year’ for Small Luxury Hotels of the World


Small Luxury Hotels of the World (SLH) has reported record results for the year ending 31 December 2011, with reservations revenue up by nearly a quarter compared with 2010. Te business, which now has a portfolio of 523 hotels across more than 70 countries, saw


a 71 per cent increase in bookings through its slh.com website for the 12-month period. Online bookings now account for 20 per


cent of SLH’s business, while membership of its loyalty programme – Te Club – grew by 144 per cent to 140,000 members in 2011.


Malmaison; De Vere reveal appointments


Former chief executive of De Vere Village, Gary Davis, has been named as the new CEO of Malmaison and Hotel du Vin, with predecessor Robert Barclay Cook moving in the opposite direction. Davis has leſt the De Vere


Group aſter more than four years heading the Village Hotels arm, where he oversaw the brand’s expansion and a 55 per cent growth in sales. “It is a privilege to take


over [Robert’s] mantle, cast a fresh eye over the brands and take the business on to the next stage of its develop- ment,” said Davis. Meanwhile, former Malmaison and Hotel


du Vin chief executive Robert Barclay Cook has succeeded Davis at the helm of De Vere


Read Leisure Opportunities online: www.leisureopportunities.co.uk/digital Robert Barclay Cook (above) succeeded Gary Davis at De Vere Village


Village. De Vere also named executive direc- tor Nicholas Bull as its non-executive chair. He replaces Andrew Coppel, who will focus on his role as chief executive.


Twitter: @leisureopps © CYBERTREK 2012


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