Company news Supply Chain “ Our unique Thinventory
system, coupled with our network of drop boxes in the UK, the Republic of Ireland, Benelux and France, allows our customers to provide a first-class service while stripping out unnecessary costs.” – Mark Garritt, ByBox.
time. ByBox has the solution to both these problems.”
Garritt continued: “Our unique Thinventory system, coupled with our network of drop boxes in the UK, the Republic of Ireland, Benelux and France, allows our customers to provide a first-class service while stripping out unnecessary costs. They can keep stock- holding to the minimum and still be confident that the right part will reach the right engineer at the right time the next morning – no matter if the journey is hundreds of miles across the Channel or the Irish Sea.”
In France, ByBox has established a network
of more than 100 drop boxes in six regional locations, from which it can serve engineers across the whole country and plans to more than double the network in 2011. In Belgium, ByBox has recently been awarded two contracts working in a joint venture with a local in-night delivery company, SLS, to provide pre 8am delivery to an initial 17 drop boxes.
In the Netherlands, along with drop boxes, ByBox has 23 Pick Up and Drop Off points (PUDO’s), and in the Republic of Ireland ByBox offers a pre-10.30am service to drop boxes in the Dublin area and a pre-12 noon service to all other areas the next morning. Customers can also request that parts are delivered directly to site.
Dynamic routing
Customers in the Republic of Ireland also benefit from ByBox’ Technical Courier service, by which engineers can carry out swap outs and simple repairs of an item at a customer’s site. Additionally, BlackStripe can automatically re-route returned parts by using an intelligent 2D barcode which tells the ByBox scanning
system that the part is a return and dynamically routes it back to the originator.
Established in 2000, ByBox provided in-night distribution and field service solutions and reportedly holds more than 70 per cent of the field service market. Customers include Coca Cola Enterprises, Konica Minolta and Inspired Gaming.
www.logisticsit.com
March 2011
MANUFACTURING &LOGISTICS
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