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Cut, Detach and Return to your local Lake Region office.


Complete this survey for a chance to win 1 - $100 bill credit or one of 4 - $25 bill credits! Your comments and information will only be used by LREC. Understanding our members helps us serve you better. We appreciate your input! You may also go online to complete! Simply go to: www.coopstats.com/LREC13 Deadline for entry November 30, 2013


Account number: (as it appears on your bill) Name: (as it appears on your bill) Address: City, State, Zip Code: Telephone number: E-mail address:


1. Do you own or rent your home? Own 1,000 - 1,499


1,500 - 1,999 2,000 - 2,499


Rent


2. How many square feet of living space do you have? Less than 1,000


3. Approximately when was your home built? Before 1970


1970-1979


1980-1989 1990-1999


4. Which best describes your account? Single family residence


Multi-family: apt/condo/duplex Mobile or modular home


Propane


2,500 - 2,999 3,000 or more


2000-2004 2005-2009


After 2009


12.Are you familiar with LREC’s new Fiber-to-the-Home services? Yes


No


13.How interested would you be in LREC’s new Fiber-to-the-Home services including high speed internet, cable TV and home phone?


Very interested Somewhat interested


No Not interested


14.Have you ever visited our website www.lrecok.coop? Yes


No internet (skip to #16)


15.On the co-op’s website, what features would you most likely read or use? (all that apply)


Online account access


Learn about co-op programs Pay bill online


Sometimes


Read co-op publication Buy products/services Submit service requests


16.How often do you read our newsletter, "Powerline Press?" Always


Rarely Always Sometimes


Farm Vacation or seasonal home Non-residence


5. What fuel does your water heater use? Electricity


1990-1994


1995-1999 2000-2004


Natural gas Other


6. Approximately what year was your water heater installed? Before 1990


7. What size is your water heater (in gallons)? 20-29


30-39


40-49 50-59


Natural gas 2


Propane Wood


60-69 70-79


8. What is your home’s main source of heat? Electricity


2005-2009 After 2009


80+ Tankless


Other


9. How many refrigerators or freezers are in use in your home? 1


3 or more 1 2 3


11. How do you receive internet service? Dial up


Satellite


Cable DSL


4 None


10.How satisfied are you overall with Lake Region Electric? (1 is not at all satisfied and 5 is very satisfied)


5


Fiber-to-the- Home


No internet LREC Powerline Press 3


Automatic bank draft Levelized billing


Automatic credit or debit card draft


19.Have you used SmartHub which allows you to check usage, receive notifications and access online bill payment?


Yes No


20.How likely are you to use SmartHub in the future? Very likely


Somewhat likely


Very concerned


2


Somewhat concerned


22.How many people live in your household? 1


3


35-44 45-54


4


23. Into which category does your age fall? Under 25 25-34


White collar (office, retail, sales)


Agriculture (farmer, rancher, livestock, crops, etc.) Unemployed/disabled


55-64 65-74


24.Which best describes your occupation?


Blue collar (manufacturing, construction, transportation)


Professional (advanced degree or training)


Retired ©2013-10 Inside Information® Inc.


Not at all likely


21.How concerned are you about potential future EPA regulations that may affect your electric bill?


Not concerned 5 75+ 6+ Rarely Never


17.How often do you read the "Oklahoma Living" Newspaper you receive each month?


Never


18.Are you interested in any of these bill payment options currently offered by Lake Region Electric? (all that apply)


Online bill payment Prepaid (Pay-as-you-go)


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