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Civil servant skill gaps ‘frustrating’ reform


Civil servants lack the skills


necessary to reform the public sector, according to the Institute for Government.


This skills shortage is stopping more public sector contracts from being opened up to competition, and civil servants do not have the right


skills to deliver more


services digitally; something the Prime Minister has been keen to implement.


Tom Gash, a co-author of the report, said: “At the next election, the Coalition will want to be able to show that public service reforms – in schools, hospitals and other core public services – are delivering results.


“Those involved in delivering 68 | public sector executive Sep/Oct 12


these reforms are working hard but many in Whitehall are not yet confi dent they can ensure reforms improve rather than undermine service standards.


“Unless Government addresses some of these problems quickly, there is a risk that some of the mistakes


of


repeated.” The


report the past will be reads: “Too few


Whitehall departments understand the skills shortages they have or have clear plans to address them” and adds that “those writing government contracts


often


concentrate too much on securing a good price upfront rather than over the life of the contract”.


A Cabinet Offi ce spokesman


said: “We absolutely agree that the Civil Service lacks suffi cient commercial and commissioning skills.


“That’s why in the civil service reform plan which we published earlier this summer we announced that we will be conducting a capabilities review to identify areas where skills are insuffi cient and areas where they are in surplus.


“As Government works to reform our public services we are ensuring that all civil servants have access to training and that more procurement is done centrally rather than by individual departments.”


Cabinet secretary and head of the civil service from 2005-11,


Lord O’Donnell, has said that the West Coast franchising debacle at the Department for Transport highlights “some issues about skills in the civil service”.


He told the BBC: “There are


civil servants up and down the country doing great jobs, but we are suffering in some areas where there are skills shortages – in the commissioning area, in the procurement area.”


Some talented staff were poached by the private sector, which could offer higher salaries, he said, adding that the civil service should be prepared to pay more for the best people.


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