PRINT MANAGEMENT
Managed Print Services: what can they do for you?
Konica Minolta’s Jeremy Stillman, head of Consultancy Services, and Stuart Brookes, who heads its Professional Services Division, look at the benefi ts of taking an MPS approach.
W
ithin the public sector the total cost of the printing device and the reoccurring costs
of consumables are of the upmost importance when deciding on how best to spend those ever constricted budgets.
Maintenance of frontline service delivery is a must, and at the heart of this is the effi cient and effective internal distribution of documentation and its storage.
Many current printing environments are patchworks of printing, imaging and fax devices that aren’t managed or serviced to keep up with the demands of public sector environments. Managed Print Services (MPS) combine consulting, hardware, software implementation and workfl ow management in order to lower document spend.
MPS concept focuses on three essential areas:
• Fleet: working out the best size of the document output fl eet to fi t the actual demands of the business, providing optimal business process and fl eet support, and establishing continuous optimisation balanced with minimal cost of ownership and environmental impact.
• Process: Analysing all business-relevant document work-fl ows in order to increase productivity, benefi ting from cost savings, implementing and operating a software solutions that are tailor made to meet your precise daily needs.
• Security: Designing and implementing IT and information security solutions, from user authentication and data-safe hard disk handling of disposed devices to complex network security requirements.
The Konica Minolta MPS concept, Optimised Print Services (OPS), is based on a three- pillared approach: Consult, Implement and Manage.
1. Consult: Managed Print Services are based on defi ned consulting procedures and powerful analysis tools allowing customers to understand every single step on the way to their tailor-made solution.
• Capture: Identifi cation of existing print assets, monitoring of user patterns and user interviews to detect specifi c needs and
62 | public sector executive Sep/Oct 12 demands.
• Analyse: Precise Total Cost of Ownership (TCO) calculation, analysis of needed and recommended print services. • Optimise: Design of a print fl eet that fi ts concrete business needs and fi nally the calculation of general savings.
2. Implement: MPS offers enhanced transition management to the extent wanted by the customer. Companies, stakeholders and users benefi t from practical experience.
• Project: Controlled process from start to fi nish with regular reports on progress. • Change: Delivery of all products, licences and consumables, preconfi gured products for integration without major disruption to your business. • Inform and train: Documentation and introduction to users and administrators, trainers will teach all staff how to uses the new devices.
Green Credentials
Konica Minolta has once again won the Green Hero Award for its MPS Green Audit, which clearly demonstrates how environmental savings are made through the MPS approach.
As an integral element of our full MPS service, Konica Minolta is able to calculate the amount of energy, paper and toner used by customers’ devices, which can then be articulated into the amount and level of CO2 used. We can then advise on which measures to use to reduce it.
How to get MPS solutions for your workplace
Konica Minolta prides itself on its partnerships with the public sector and has developed MPS solutions for government departments, local authorities, schools, colleges and universities as well as the NHS and emergency services across the UK. From entry-level solutions right through to large-scale tailored shared services deployments, Konica Minolta has the capabilities, skills and knowledge to support the public sector in saving money, streamlining business processes and reducing energy consumption and our customers’ carbon footprint.
We are an accredited supplier on the major Government procurement frameworks including Crescent Purchasing Consortium (CPC), Central Buying Consortium (CBC), North Yorkshire County Council framework, the RM1599 Government Procurement Service framework and Procurement Scotland.
3. Manage: After having tested and established the new print infrastructure, MPS offers a scalable portfolio of services to run and manage the fl eet. Tailored to individual requirements, these can complement existing IT services or take over full operational responsibility.
• Operate: Pro-active service, remote and on- site, automatic delivery of consumables and replacement parts.
• Monitor: Continuous supervision of all networked and locally attached devices to monitor the machines’ usage, status and alerts. • Improve: Regular management reports, review meetings, and active searches for further improvements and optimisation.
With our close and long-term public sector customer partnerships, Konica Minolta truly appreciates the issues they face. We understand there is no ‘one size fi ts all’ solution, and with our unique combination of skills contained within our Consultancy and Professional Services Divisions, we are able to fully support our customers throughout the entire process. With advice from our specialist MPS consultancy practices, from discovery right through to the design, development, integration, transition and transformation through to delivery of the MPS solution, our public sector customers are assured of a tailored solution that meets their business needs.
FOR MORE INFORMATION
T: 0800 833864 E:
Feedback@komnicaminolta.co.uk W:
www.konicaminolta.co.uk/business- solutions
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