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NEWS
Travelers relaunches Top Brass club
value it delivers is unique in
that it has been designed for
Insurer Travelers has
them by them.”
relaunched its Top Brass club,
Mr Clements added:
offering a number of new
“Despite all the enhancements,
benefits for its broker members.
its the extraordinary level of
These include the
mutual trust and partnership we
NEW?
appointment of a dedicated
share that is most valued. It is
claims manager who will take
this which enables members to
overall responsibility for all
have significant influence over
claims from the brokers in the
our approach and generates a
group. They will make regular mutually profitable venture.”
T’S
visits to each broker to brokers succeeding even in this The Top Brass concept was
proactively review all existing tough economic climate, and introduced by Travelers
and recently settled cases. our Top Brass approach conveys Insurance Company in 1993 to
In addition, brokers will our continued commitment to provide benefits to a select
now be able to enjoy access to this channel. The new benefits number of brokers. Membership
a consultancy fund to help with introduced this year are based is based on the quality of the
business growth, a buying group on direct feedback from Top working relationship between
facility and improved service Brass members, and the focus is the broker and Travelers rather
standards. A new logo for Top very much about providing
than just premium income
WHA
Brass has also been unveiled. tangible benefits that will help
levels. Top Brass members elect
Andy Clements, assistant us grow their business and ours.
their own broker chairperson
general manager, key broker “Our Top Brass partners
and have quarterly review
distribution for Travelers, said: have a real sense of ownership
meetings with Travelers’
“It’s great to see independent of the programme, and the
management.
32 Insurance Brokers’ Monthly
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