TRAINING
in-house expert who will be able always good for business and gained from providing training. world, great use can also be made
to deliver the training on training together creates an ideal There may be someone – or of technology. Online learning is
whatever subject you need. These opportunity for this. indeed several people – within becoming more popular and videos
days many companies provide And when it comes to your brokerage who have and presentations can be made
formal training programmes, but designing appropriate training particular expertise or experience accessible to an unlimited number
some will be open to developing programmes, an insurer and in a certain area. These potential of people over the internet or an
bespoke courses to cater for a broker can develop something trainers ought to have a deeper intranet.
brokers’ specific needs, and even which will be of mutual benefit. understanding of your business According to the Chartered
delivering this on your site. We have found it very valuable to and the individual’s needs to Institute of Personnel and
Going back to my point provide training on areas which enable them to provide total Development, businesses in the
about the alignment of training individuals may not be exposed to alignment for delegates. And the UK spend on average £220 per
with individual’s day-to-day jobs, everyday, for example fine art. development opportunity for the capita on staff training. The most
what better way to do this than This allows brokers to be able to trainer is vast. important thing to help make our
to train with the partners that provide a superior service to their industry great is not to make sure
you work with on a daily basis? clients and to enhance greatly
In addition to the benefits their ability to target profitable
already discussed of training in niche business. W
hen contemplating how we are matching the average
best to train your staff, annual spend, or even exceeding
remember that it does it. It is to make sure that
general, working with your Of course, the other source not always need to be in the form whatever training we take or
insurance partners carries further of training can come from within of a formal teaching session. The provide contributes in a positive
advantages. Having the chance to your own business. I refer to my sharing of knowledge and way to the individual and the
put names to faces and original statement that 10% of expertise can take place in business. This way, any expense
interacting with those people you our time should be spent either different ways. Informal lunchtime incurred will be paid back several
talk to over the phone can help being trained or training others, meetings can be an effective way fold and the broking industry will
to engender stronger working and I can say first hand that to impart chunks of information to be healthier, stronger and more
relationships. Networking is there is significant value to be time constrained staff. In today’s successful.
Official overall sponsors
ANSVAR
Committed to
principled insurance
Committed
to working in the interests of charities, churches
and connected organisations
Committed
to a clearly defined ethical trading and investment policy
Committed
to providing the right insurance cover through
our CONNECT range of policies
If you have clients or business opportunities in the church,
charity or connected lifestyle markets, talk it over with Ansvar
Ansvar Insurance Company Limited, Ansvar House, St. Leonards Road
Eastbourne, East Sussex, BN21 3UR Tel. 0845 60 20 999 or 01323 737541
Fax. 01323 744284 Email:
ansvar.insurance@ansvar.co.uk
Authorised and Regulated by the Financial Services Authority. Registered number 202019
www.ansvar.co.uk
Insurance Brokers’ Monthly 29
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