Rheumatologist: Our health everything I had to say. He basically said, you’re responsible for taking care of it. things out there that are absolutely bogus,
care system is a right, not a “I’ve got the Internet and I don’t need And the more you can learn about it, that are out to rip off people, but they
privilege. And in a country you.” And I just said, “OK, fine.” the better prepared you are to do that. really know how to pull at the heart
with so many financial resourc- OB/GYN: The usual situation is someone But there are some Web sites, some chat strings and convince people. So that’s
es available, there has to be a who is being dishonest and seeking pain rooms that don’t have correct informa- hurt people.
way to divide it more equally. medications or abusing drugs. If we can’t tion. That’s a real problem, because peo-
If that’s not in the front of ev- have an honest relationship, then I can’t ple come in with wrong information,
eryone’s mind, it should be. Be- help them. and somehow if it’s on the net, it must
What’s the role of complementary medi-
cause it’s a tragedy. be true. I’m a believer in alternative and
cine within traditional medicine?
OB/GYN: It should not [be] complementary medicine, but there are Cardiologist: Integrative and complemen-
driven by who can pay. Fair and
Are new doctors today coming in better
equal access to health care is
or worse prepared than 25 years ago?
important. The insurance situ- Internist/General Practitioner: The med-
ation is a total mess. It’s a mess ical students and residents I’ve seen have
for patients and from a physi- many more tools than prior generations
cian/provider standpoint. The in terms of information technologies and
system is broken. medications. At the same time, which has
grown faster, our tool box or the list of
problems? I don’t know. I think the med-
Have you ever had to “fire” a
ical profession is not as glamorous. If it
patient?
ever was, it’s not now a ticket to a life of
Internist/General Practitioner: ease and enjoyment. If what you want to
I’ve not had to actually fire a do is make money, there are many better
patient. I’ve had to give last ways to do that. So I think the folks now
chances, tell people this is the coming through know what they’re get-
last time we’re going through ting into and that’s what they want to do.
this, and if you don’t follow That’s probably an improvement.
through this time we’re go- OB/GYN: There is not as much time avail-
ing to give you 30 days to find able for teaching or experience. I think
somebody new. Those have that’s a concern. Something that comes
been times when somebody up is the work-hour restrictions for stu-
has a life-threatening condition dents and residents. In ways that’s very
and has been given a proper good, because they’re finding that doc-
course of treatment and doesn’t tors who in the past would work all these
follow through. hours weren’t as alert. But on the oth-
Emergency Medicine: We fire er side of that, the body of knowledge
patients for bad behavior; I’m in medicine is so much bigger now and
proud to say it. If you come growing every day, and there’s less time to
in and you’re verbally hos- teach it.
tile, use bad language, you get a Rheumatologist: There are things concep-
warning, and if you don’t calm tually that older doctors understand about
down, you’re escorted out. the physiology of the human body that are
Cardiologist: I had to fire a pa- lost in the technology of the day. And what
tient. She would come in and I see happening is fewer and fewer doctors
was extremely disruptive to the feeling a part of their community. They
office. She would act out. And think of it as just another job.
she would not show up for ap-
pointments, or show up when
she was not scheduled. This
How has the proliferation of information
was unfair and dangerous for
on the Internet affected health care?
the other patients. Internist/General Practitioner:
Rheumatologist: I remember By and large it’s made a more informed
very well the only time I had patient. I think sometimes people want to
to do it. It was a patient who see if the physician will come up with it
was ungrateful and didn’t re- on his or her own. There is almost a quiz-
spect me. He basically refused zing, like, “I looked this up and the Inter-
to take my advice, told me I net tells me I have this. Are you as smart
didn’t know what I was talk- as the Internet?”
ing about and disregarded OB/GYN: It’s ultimately your body and
milwaukeemagazine.com ‹ HealthMatters 2010 ‹ Milwaukee Magazine ‹ 11
1109_HM_FEAT_Top Docs.indd 11 9/22/09 1:36:20 PM
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