This page contains a Flash digital edition of a book.
STRATEGIC OUTSOURCING
4 RETAILERS CONFERENCE
2009
How to gain a competitive edge through
outsourced IT, call & contact centre initiatives
15 September 2009
London Marriott, Grosvenor Square, Mayfair, London
Outsourcing should now be an ongoing and
integrated part of any successful organisation’s
business strategy, and this new high level conference
from Retail Knowledge, will show the UK’s top tier retail
organisations how outsourcing can:
• Reduce the risk of business change
• Allow greater focus on the organisation’s core
competence
• Reduce operating costs
• Improve share value
• Encourage innovation and speedier time to market
• Give access to new technical skills
• Shift IT expenditure from a variable to a fixed
cost base.
Hear from retailers, key analysts and select vendors
including Wedgwood, Carphone Warehouse,
Datamonitor and Eversheds, who will share their
experiences on topics including:
• Business Process Outsourcing
• Managed Services
• Application Management
• Outsourcing of the E-Business operation
• Sole-sourcing & Multi-sourcing
• Legal issues and the different types of
outsourcing agreements.
For more information about exhibiting and sponsorship
opportunities at this event please contact Keith Newton,
keith@retail-knowledge.com on 0116 287 4244 or
0207 903 5177
Sponsored by To find out more about the event and book Organised by
delegate places, visit www.retail-knowledge.com
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