NATIONAL ADVISORY BOARD West A publication of OnCourse Learning Corporation

CEO and Publisher Patrick Sheahan Editor in Chief Heather Cygan

Content & Creative Nick Kindt

Art Director, Publishing Sallie Jimenez

Senior Nursing Editor

Mike Milinac Senior Designer

Sheryl DeVore Copy Editor

Nurse Leadership Eileen P. Williamson, MSN, RN Senior Vice President/Chief Nurse Executive

Janice Petrella Lynch, MSN, RN Nurse Editor/Nurse Executive

Advertising Ken Ramirez

Executive Vice President, OnCourse Learning, Healthcare

Senior Vice President, Healthcare, Advertising Services

Jesse Cruz

Senior Vice President, Business Development, Regional Accounts

Michael Tierney

Vice President, Business Development, National Accounts

Jean Scheuer

Vice President, Business Development, Regional Accounts

Director of Client Advocacy, Advertising Services

Jeanne Martle Brian Brogaard Channel Marketing Director, Advertising Phil Guarrera Continuing Education

Robert G. Hess, PhD, RN, FAAN Executive Vice President, CE Programs & Credentialing

Blake Ingram Senior Vice President, Business Development, Continuing Education

Alison Reichert Vice President, CE Operations & Customer Care Advocacy

Dorothy Angelini, MSN, RN Executive Director, CE Accreditations

& Approvals

Phyllis Class, RN Executive Director, Allied Health Programs

Jennifer Mensik, PhD, MBA, RN, NEA-BC, FAAN Executive Director, Nursing, Medicine and Pharmacy Education Programs

Maria Morales, MSN, RN Director, CNE Programs

Nan Callender-Price, MA, RN Clinical Nursing Editorial Director

Martha Tice, MS, RN, ACHPN Clinical Nursing Editorial Director

Nadine Salmon, MSN, BSN, RN-BC, IBCLC Clinical Nursing Editorial Director

Lynne Schaefer, RN

Director, Customer Care Advocacy & Customer Data Management

Catherine Wiley Director, CE Content Management

Lisa Foulke Director, Editorial Services, Healthcare CE

Anne Houghteling Managing Editor, Continuing Nursing Education

Michelle Dent Editor, Continuing Nursing Education Cathy Hill


CALIFORNIA: Margarita Baggett, MSN, RN, CNO, UCSD Med. Ctr.; Linda Burnes Bolton, DrPH, RN, FAAN, VP, Nrsg. & CNO, Cedars-Sinai Med. Ctr.; Fay Bower, DNSc, RN, FAAN, Chair, Dept. of Nrsg., Holy Names Univ.; Pete-Reuben Calixto, BSN, RN, CNN, PNAA Advisory Council; Marilyn Chow, DNSc, RN, FAAN, VP, Pt. Care Srvcs., Kaiser Permanente; Heidi Crooks, MA, RN, Sr. Assoc. Dir., UCLA Med. Ctr.; Ann E. Dechairo-Marino, PhD, RN, CNO, Providence Holy Cross Med. Ctr.; Carolyn Drake, EdD, RN, Assoc. Dean of Instruction, Hlth. Sciences Div., Fresno City College; Karen Fields Flaster, RN, COO, HRN Srvcs., Inc.; Mary Dee Hacker, MBA, RN, VP, Pt. Care Srvcs., CNO, Childrens Hosp. LA; Janet Hanley, BSN, MBA, RN, NEA-BC, CNO/VP Pt. Care Svcs., Sharp Grossmont Hosp.; Kathy Harren, MHA, RN, CNO, Providence, Lit- tle Company of Mary Hosp.; Jennifer Dickman Hermann, MS, RN, Dir.,

Workforce Planning, UCSF Med. Ctr.; Deloras Jones, MS, RN, Exec. Dir., Calif. Inst. for Nrsg. & Hlth. Care; Donna Kistler, MS, RN, Dir. of Ops, Seton Med. Ctr.; Diane Lahola, Dir. Reten. & Workforce Planning, Sutter Hlth. Sys.; Nancy Lee, MSN, RN, NEA-BC, CNO/VP Pt. Care Svcs., Stan- ford Hosp. & Clinics; Ginger Manss, MSN, RN, AOCN, ACNL Pres., St. Joseph’s Med. Ctr.; Patricia McFarland, MSN, RN, CEO, ACNL; Steph- anie Ruh Mearns, MN, RN, VP, Pt. Care Srvcs. Seton Med. Ctr.; Robyn Nelson, PhD, RN, Dean, College of Nrsg., West Coast Univ.; Debra Pendergast, MSN, RN, NEA-BC, Sr. VP Pt. Care Svcs./CNO, John Muir Med. Ctr.-Walnut Creek Campus; Katie Skelton, RN, VP, Pt. Care Srvcs., St. Joseph Hosp.-Orange; Jerry Spicer, MPA, RN, NEA-BC, FACHE, VP Pt. Care Svcs., Southern CA, Kaiser Permanente; Katherine Waugh, MS, PHN, RN, CNS, Pres., CSNO; K.T. Waxman, DNP, MBA, RN, CNL, CENE, CHSE, Assist. Prof & Chair, Healthcare Leadership & Innovations Dept., USFCA School of Nrsg. & Health Prof.; Lynne Whaley-Welty, MS, RN, Sr. VP, Clinical Ops./CNE, White Mem. Med. Ctr.; Kathy Wojno, MSN, RN, Chief Clinical Officer, Hollywood Pres. Med. Ctr.

MOUNTAIN WEST: Rhonda Anderson, DNSc, RN, FAAN, FACHE, CEO, Banner Health Cardon Children’s Med. Ctr.; Vicki Began, MS, RN, VP, Pt. Care Srvcs., University Med. Ctr., AZ; Carol Bradley, MSN, RN, Sr.

VP, Nrsg., Legacy Hlth. Sys.; Deborah A. Burton, PhD, RN, CNAA, VP & CNO, Providence Hlth. Srvcs.; Gladys M. Campbell, MSN, RN, Exec. Dir., NW ONE; Traci Charlton, MS, RN, CNAA, BC, Nurse Recruiter, Portland VA Med. Ctr.; Cathe Clapp, MN, RN, Dir. of Clin. Practice Dev., Swedish/ Edmonds; Patricia Cochrell, MBA, RN, EVP, COO, Harrison Med. Ctr.;

Channel Marketing Director, Healthcare

Teresa Connolly, RN, Chair, Div. of Nrsg. Srvcs./CNO, Mayo Clinic Hosp.; Marty Enriquez, MS, RN, CNO, Salem Hosp.; Sheena Ferguson, MSN, RN, CCRN, CNS, VP, Pt. Care Srvcs., University Med. Ctr., NM; Karen S. Haase-Herrick, MN, RN, CNAA, Cons.; Ruth Hansten, PhD, RN, FACHE, Prin. Cons., Hansten Healthcare PLLC; Mary Rita Hurley, MPA, RN, Exec. Dir., Oregon Center for Nrsg.; Barbara Hyland-Hill, MN, RN, Dir., Nrsg.

Contact Us

Business Development Manager, California

Chuck Berk Contact 949-679-3856 Clare Hovland Contact 408-775-8672

More Information

Editorial 847-839-1700

Continuing Education 800-866-0919

Circulation 800-770-0866

Web 888-279-0014


Subscriptions: West is a publication of OnCourse Learning Corporation and is made available free of charge to RNs actively licensed by and living in select counties in Alaska, Arizona, California, New Mexico, Nevada, Oregon and Washington. If you are entitled to receive a free copy of West, and are not receiving it, please send your request, including your RN license number, to: Request,, PO Box 95724, Hoffman Estates, IL 60195-9641 or call 800-770-0866 from 8 a.m. to 5 p.m. CST, Monday through Friday. Paid subscriptions are accepted from those RNs not meeting requirements for free circulation. Single copy subscriptions are available for $3.00 each.

Every precaution is taken to ensure accurate reproduction of manuscripts, artwork and photographs. However, the publisher does not accept responsibility for the correctness of the information produced herein. Additionally, OnCourse Learning Corporation cannot be responsible to those who might respond to advertising herein for the accuracy of claims made in such advertising. We encourage your comments, articles, photographs and other contributions, while reserving the right to reject or edit the material.

© 2016 OnCourse Learning Corporation. All rights reserved. 2016 • Visit us at 5

Business Development Manager, Alaska, Arizona, Nevada, New Mexico, Oregon and Washington

Ops., Group Health Coop.; Peggy MacMacken, MS, RN, NEA-BC, Assoc. Admin., Clin. Practice, TMC Healthcare; Frankie Manning, MN, RN, CNE, Community Volunteer; Kimberly McNally, MN, RN, Pres., McNally & As- soc.; Anne McNamara, PhD, RN, Dean, Prof., Grand Canyon Univ.; Terry Miller, PhD, RN, Dean, Prof., Pacific Lutheran Univ. (Nrsg); Cheryl Nester Wolfe, MSN, RN, BCNAA, COO., Salem Hosp.; Sandra Rush, BSN, MA, RN, FACHE, Corp. Dir., Pt. & Family Centered Care, Dignity Health; Judy Shorr, MS, RN, Nurse Recruit., Seattle Children’s; Gail Smith, MN, RN, Assoc. Chief Nrsg. Srvc., Specialty & Support Srvcs., Phoenix VA Hlth.

Care Sys.; Deborah Blake Swennes, MSN, RNC, Reg. VP, Pt. Care Srvcs., PeaceHealth; Linda Tieman, MN, RN, FACHE, Exec. Dir., Wa. Ctr for Nrsg.; Barbara Trehearne, PhD, RN, Exec. Dir., Nrsg., Group Hlth.; Joan Trofino, EdD, RN, CNAA, FAAN, Pres., Joan Trofino Assoc.; Julie Ward,

MSN, RN, VP, Nrsg., St. Joseph’s Hosp. & Med. Ctr.; Carolyn Yucha, PhD, RN, FAAN, Prof., Dean, Univ. of Nevada.

Kathy Apple, MS, RN, NCSBN CEO; Celia Trigo Besore, MBA, CAE, NAHN Executive Director; Millicent Gorham, MBA, NBNA Executive Director; Linda Groah, MS, RN, FAAN, AORN Executive Director; Andrea Higham, The Johnson & Johnson Campaign for Nursing’s Future Director; Susan M. Hohenhaus, LPD, RN, CEN, FAEN, ENA Executive Director; Diane J. Mancino, EdD, RN, CAE, NSNA Executive Director; Pamela Thompson, MS, RN, FAAN, AONE CEO; Patricia Thompson, EdD, RN, FAAN, Sigma Theta Tau International CEO; Franklin A. Shaffer, EdD, RN, FAAN, CGFNS International, Inc. CEO; Deborah E. Trautman, PhD, RN, AACN CEO; Marla Weston, PhD, RN, ANA CEO.

Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40