Tips for nurses leading move toward population health management


By Linda Childers T it


oday, most people seek healthcare through their primary care physician, but


health systems across the country are looking to change this by adopting population health management strategies to better serve their patients. Health systems hope to deliver quality care more effi ciently, while also emphasizing preventive care with the PHM model. For the shift to PHM to be a success, requires a multidisciplinary team,


including nurses who are expected to play a growing role in the future of population heath management, said Claire Zangerle, MSN, MBA, RN, president and CNO for the Visiting Nurse Association in Cleveland, Ohio. She also is an ap- pointed board member for the American Orga- nization of Nurse Executives.


Claire Zangerle, RN Bob Dent, RN on leading change 34 Visit us at NURSE.com • 2016 TIPS


Patient empowerment “This shift in care delivery focuses on partnerships across the healthcare settings and addressing specifi c health needs of particular populations,” said Zangerle, who leads on an AONE taskforce along with Bob Dent, DNP, MBA, RN, NEA-BC, CENP, FACHE, COO at Midland Memorial Hospital, Texas. The task force met to identify recommendations for educational programs that would


prepare CNOs for PHM. According to Zangerle, nurses will be in the position to teach and empower entire pop-


ulations of patients through workshops and printed materials. They can stress preventive measures including primary, secondary and tertiary prevention.


Competencies


“As an advocate for community health needs and patients, nurse executives will be serving as agents of change in this eff ort,” Zangerle said. “Our task force looked at the specifi c skills and competencies that nurses will need in order to eff ectively help to launch and manage a population health program.”


Competencies identifi ed to lead PHM by the task force include: • Eff ective communication, including excellent negotiation skills


• Relationship management, including asserting views in nonjudgmental, nonthreatening ways


• Diversity, including creating an environment that recognizes and values diff erences in staff , patients, families and providers.


Education “Our task force put together a list of education programs that can help nurses gain the knowledge they need to be visionary thinkers in this new model of care,” Zangerle said. “There are everything from graduate to certifi cate programs available, and nurses will need to self-determine which class or program would best help them to acquire the knowledge they need to assist in leading PHM eff orts.”


There are other programs throughout the U.S., but some programs that have been developed recently include:


• The Duke University Population Care Coordinator Certifi cate program (pccp.nursing.duke.edu)


• Loyola University RN-MSN online program (elearning.loyno.edu/nursing/rn-to-msn-online) •


Linda Childers is a freelance writer.


FOR A FULL LIST OF COMPETENCIES, VISIT: aone.org/resources/population-health-competencies.pdf. FOR MORE, VISIT Nurse.com/Article/PHM-Tips.


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