AN INCREDIBLE RELATIONSHIP


PC Connection, Inc. took the time to truly understand the CHIME organization, and their operations, requirements, and goals. With the added knowledge from enlisted vendors HP and AMD, the team delivered against requirements and exceeded expectations on many levels. The partnership enabled a fully connected organization with minimal infrastructure oversight. New, modern technologies ensure users are productive without compromising data protection.


“From an HR perspective, I hear zero complaints. I know they’re embracing it. It’s just been a wonderful system, and we’re just so highly productive. It’s just amazing.” Susan Aldrich, Vice President and Chief of Staff


CHIME is determined to grow global membership, ensuring its staff can adequately service its members is a top priority.


“We are keeping our staff connected as we start moving across every time zone in the world; we have a solution now that works. I stay connected even on an airplane. The whole concept of innovation is dependent on tools that help, not inhibit us, so now thanks to PC Connection, Inc. so many barriers have been removed. The tools actually enable us.” Russ Branzell, CEO and President of CHIME


According to Fraidenburg, CHIME is growing, and PC Connection, Inc. is providing great assistance to help the organization provide high quality support to its members. The partnership has delivered the right technology and put the right infrastructure in place, and more importantly, helped CHIME optimize that technology.


WHAT IT MEANS FOR HEALTHCARE


A common denominator amongst many healthcare CIOs and their staff is the stress over workload and resources. According to Branzell, they’re never going to have the time to accomplish it all, and in many cases they’re still supporting older technology solutions. He explains, “If we can free their staff up to work on what’s important—patient care and helping the business of their organization—that’s the next logical step. We are going to push really hard to help get our CIOs out of the tech business that they don’t need to be in.”


PC Connection, Inc. is positioned to help that migration and that movement. As shown with CHIME, modern technologies can be successful without a robust IT staff. PC Connection, Inc. can help allocate and build teams to better support patient care. Patient outcomes have a tremendous opportunity for improvement with modern technology, including today’s point-of-care solutions, clinician-ready devices, and collaboration tools for better decision making.


LOOKING AHEAD


CHIME plans to grow their staff by approximately 40% over the next year. CHIME is now working with PC Connection, Inc. to inspire staff and members to remain innovative, productive, and efficient.


Fraidenburg explains that when you entertain upwards of 40% growth, you need to ask a different set of questions. “This is where PC Connection, Inc. has been so helpful to us because they are helping us understand.”


The great success of the initiative with PC Connection, Inc. has helped CHIME further membership support and expand their reach in the healthcare community.


CHIME intends to use its influence in the community to help remove the cost and complexity from the activities of member executives. CHIME hopes to lead by example and encourage reliable, secure, cloud-based solutions. It hopes that IT leaders across healthcare will have less management concerns, alleviate complex staffing, and allow more focus on patient well-being.


“We’re growing our organization. We’re growing our membership base. Now that we have these great new tools that make us more productive, the sky’s the limit! A special thanks to PC Connection, Inc. for helping us bring it all together.” Keith Fraidenburg, MBA, Executive Vice President and Chief Strategy Officer


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