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In Reference Appointments & Updates


John Ricketts has succeeded Leigh Berkley as president of the Credit Services Association. His appointment was confirmed at the CSA Annual General Meeting in Leicester. Nick Cherry has also been confirmed as the CSA’s new vice president.


Five further board directors have also been announced: Leigh Berkley, director of external affairs at Arrow Global; Sara de Tute, legal and compliance director at Lowell Group; Eddie Nott, CEO of 1st Credit; and Denise Crossley, CEO/CRO of Motormile Finance, were all re-elected. Meanwhile, Stuart Sykes, operations director at Secure Recoveries, has been appointed to the board for the first time.


Link Financial Group has announced that it invested over €580m in non-performing and performing loan portfolio acquisitions in 2016, whilst also expanding into three new markets. Investments made in the year included pools of non-performing and re-performing retail loans from three of the UK banking groups, totalling €345m of investment value. The group acquired the run-off of BBVA’s Italian consumer-finance business, for just under €100m, as well as acquiring a second portfolio in the Italian mortgage market and purchases in the auto sector in Spain. Further loan portfolios and a second operation in Ireland were added through the acquisition of Everyday Finance, based in Galway.


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Noble Systems has announced that Vitality Healthcare has chosen the Noble® Inbound 100 Cloud platform for inbound- centric contact centre management. Colin Chave, general manager EMEA, said: “We look forward to our partnership and helping to ensure that Vitality Healthcare continues to deliver superior customer service, whilst at the same time increasing efficiencies and agent satisfaction.”


The GFKL Lowell Group has announced the launch of a decision science and analytics graduate programme. Its review committee is accepting applications on a rolling basis. Successful candidates will start in September 2017, in the Decision Science department.


Christopher Trepel, group chief science officer, said: “Data and industry-leading analytics are central components of our competitive strategy and we are searching for candidates who display exceptional problem solving skills, drive, intellectual curiosity and ambiguity tolerance.”


AnaCap Financial Partners has signed an agreement to acquire a portfolio of Italian performing and non-performing corporate secured loans from Barclays. The portfolio, which has a gross book value of €177m, comprises loans to primarily small and mid- sized corporates secured against real estate located mostly in the north of Italy. Jacqueline Li of AnaCap Financial Partners LLP said: “AnaCap has leveraged its extensive track record in Italy, and more broadly across Europe, in addressing complex portfolios of performing and non-performing debt, highly varied in both asset type and servicing requirements, to provide a solution for a vendor well known to AnaCap.”


John Ricketts


Outsourcing Inc. has acquired the remaining shares it did not already own in Hito from Jamie Waller, the founder and CEO, in a transaction which values Hito at over £9m. Hito was jointly established by Jamie Waller and Outsourcing Inc, but both parties believe further development can be best achieved by becoming a wholly owned subsidiary of Outsourcing Inc.


Phillips & Cohen Associates has announced the celebration of its 20th Anniversary. Co-founder, Matthew Phillips, said: “We are fortunate and thankful to work with so many incredible people for so long. It is something we never take for granted.” Fellow co-founder, Adam Cohen, added: “Even after two decades, we still feel the same excitement as we grow our business in the US and around the world.”


Jaywing has announced a partnership with West Bromwich Building Society to develop IFRS 9 and stress-testing models.


Oxygen Finance has announced the acquisition of Satago. Steven Renwick, CEO and founder of Satago, said: “Satago is a natural fit for Oxygen. Our technology and supplier-focused single invoice-finance facility is neatly complemented by Oxygen’s early-payment technology.” Ben Jackson, CEO of Oxygen, said: “Satago’s offering is hugely complementary, accelerating growth and enabling clients to interact with their suppliers through automation that would have been inconceivable just a few years ago.”


Steven Renwick


Call & Screen Recording, PCI DSS Payment Portals, Call Scoring Applications. Centralised compliance, productivity & visibility. Protection for new measurements being considered already live


For more information, contact us on 0141 280 0275 or visit www.geniusppt.com 48 www.CCRMagazine.co.uk March 2017


Ofcom: Are You Ready for the Changes? No Capex Required


Flexible On Demand Commercials


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