In Reference Appointments & Updates Appointments & Updates
Michael Court, director and co-founder, said: “What a night and an achievement! Collections have fundamentally changed over the last 18 months and receiving recognition from the CICM for the part we have played in leading the ‘customer relationship’ transformation is awesome”.
Mark Robertson, director and co-founder,
added: “This is a huge honour and the whole team are still walking on air! Our customer re-engagement solutions have not only redefined industry best practice, they have achieved results that have transformed our client’s vision of what is achievable forever.”
Starling Bank has signed a four-year contract with Callcredit Information Group for
Styles&Wood Technologies has launched a new enterprise risk and incident management software solution. The Arctick GRC solution has been developed in partnership with existing client Nationwide Building Society, which has already rolled it out to the 4,500 employees in its Customer Services and Operations division.
Ian Wilson, managing executive of governance, risk and compliance at Styles&Wood Technologies, said: “With the financial services sector bound by criminal liability, it is vital that risk at all levels is not only logged and tracked but acted on quickly.”
Ian Wilson
decisioning and customer management solutions. Based on the DecisionStrategy platform, the solution will provide a full multi-bureau credit decisioning and identity verification capability. Peter Rossiter, chief risk officer at Starling Bank, said: “The
customer is central to everything we do – from the app itself to the experience of banking we aim to produce. “Being able to offer best-in-class decisioning is imperative to creating that experience.”
>>
Ascent performance group
Bids & PR Manager
Part of the Irwin Mitchell group of companies, Ascent is a specialist law firm and financial services business providing arrears management, mediation, debt collection, litigation and recovery services across the UK.
We currently have an exciting opportunity for a Bids and PR Manager based in our Manchester office.
Reporting to our Client Partnership Director, the role will coordinate the delivery of proposals to clients, issue press releases and identify new opportunities for business. Salary dependent on experience.
For more information relating to the role please contact Jonathan Brett – Lead Resourcing Consultant on 0161 838 3097 or 07834754836.
Job reference: M121216/BPR
Please apply via our recruitment portal
www.irwinmitchell.com/recruitment @IM_Ascent
Asset & Debt Recovery European Recovery Fraud Investigation Vehicle Movement Site Clearance Trace
0844 884 2391
www.ascent.co.uk nick.horton@wrightsrecoveries.co.uk Red 2 Black Recoveries Limited is authorised & regulated by the Financial Conduct Authority. FRN 626896 March 2017
www.CCRMagazine.co.uk 47
Leading the way in UK & European asset and debt recovery
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56