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CCR-2 – Tracing and Doorstep Collections Published in August’s edition of CCR


Traditionally seen as the ‘back end’ of the collections industry, the tracing and doorstep collections industry has come a long way in recent times, becoming increasingly professional and increasingly respected.


Many creditors and collectors have come to understand that some of their customers react best to a friendly face at their home, who can go through their financial situation with them, at their convenience. As a result, a series of new technological developments have been made to make the process increasingly supportive.


This edition of CCR-2 will review the latest trends and best practice across this crucial sector, with input from some of the leading figures


Articles in this edition of CCR-2 may include:


l Deciding which customers would benefit from doorstep collections. l Best practice doorstep negotiation. l Modern technology on the doorstep. l Best practice tracing. l Achieving the best customer outcomes. l TCF in enforcement work. l Mediation in collections. l Public sector enforcement. l Compliance across a field force. l Regulation of the enforcement industry. l Protecting the client’s reputation in the press. l Enforcing commercial debts. l Collecting rent. l Choosing an HCEO. l E-tracing. l The use of technology in the doorstep collections industry.


Feature Focus – Asset and Motor Finance The motor and asset finance sector has seen outstanding growth in recent times; how can the sector continue this rise and where can it look for help?


How To Guide What data do you need from a reference agency?


More Details If you would like to be part of this important edition of CCR-2, or contribute the Feature Focus or How To Guide, contact Gary Lucas on 07785 268404 or gary@ccrmagazine.co.uk.


Deadlines Editorial – Tuesday 21 July


Advertising – Thursday 23 July


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