The Analysis News & Opinions
Opinion
Self-negotiation experiences are mapped
Last month, we published research into the experiences of people in debt who negotiate with their creditors. The research, carried out by the
University of Bristol’s Personal Finance Research Centre, provides insight into the factors affecting successful self-negotiation. It also looks at the roles played by the advice and creditor sectors in supporting people to deal with their debts. Every year, hundreds of thousands of
people in financial difficulty engage with their creditors directly, a process sometimes referred to as self-negotiation. Some do this alone, using tools and information publicly available, while others use the assistance of a debt adviser, for example to help them to produce an income-and-expenditure statement to share with creditors. The research outlines a number of factors
that influence successful self-negotiation, including: l The types of debt people have. l The amount owed relative to available income. l Peoples’ motivation and capacity to deal with their situation. Communication is also highlighted as
crucial. In the study, when communication was good, people stood a much better chance of reaching agreement with their creditors. When communication was not quite right, or the wrong channel was used, the process became lengthy and far more challenging. The research also shows that there are
opportunities for greater partnership working between advice services and creditors, to make the journey easier for people who choose to deal with their debts in this way. Supporting people in debt to help
themselves is central to our approach to debt advice.
Jane Tully Director of external affairs, the Money Advice Trust
Revolution comes to CCRInteractive!
The Revolution in events will be brought to life in October, as CCR brings fresh vitality to the industry’s discussion and networking. On 11 October, CCRInteractive: the Big
Debate will bring attendees the chance to take part in a series of debates, to share their insight and analysis. Each debate will be led by a keynote speaker and expert moderator, and attendees will be able to raise all the points and questions they want, to ensure that they can make the most of their day. CCRInteractive: the Big Debate will be
preceded, the night before, by the invitation- only CCRInteractive: the Conversation. The day will feature: l The chance to pick and choose the debates you want to attend. l A small exhibition of key sponsors – free for all credit professionals to attend. l Three sets of eight debates: early morning, late morning, and afternoon. l A sponsor for each debate. l Themes to be generated via the Credit Leaders .Network. lA key speaker and moderator in each group. l 14-20 senior professionals in each debate. l A tiered fee structure for delegates. Stephen Kiely, editor of CCRMagazine, said: “A decade ago, CCRInteractive
The Big Debate The Big Debate
provoked an evolution from the staid conferences in large halls, to bring targeted streams. From there, over the past three years, we have run more than 30 debates – talking, discussing, and driving the industry forward. “Now, in 2018, the Revolution brings the
debates into our annual conference, with the launch of CCRInteractive: the Big Debate, to bring the business community together.” He added: “Critically, CCR is enhancing
its Round-Table experience to provide ongoing networking. These outstanding debate and networking opportunities will now be made live for a full year, thanks to the Credit Leaders .Network. The business- media network will see all debates added to the .Network, so the debate and networking can continue. “.Network members will be able to make
connections, post to your timeline, and send messages!”
...and the Revolution online pushes forwards
The all new
CCRMagazine.com and the Credit Leaders .Network received a huge boost last month with news that Forums International are joining forces with CCR, and will offer all their member groups online networking and knowledge-sharing through the .Network. The move is one of many intended to provide a vibrant and professional foundation for the .Network. Stephen Kiely, editor of CCRMagazine,
said: “The Forums International .Network Group on the Credit Leaders .Network will,
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www.CCRMagazine.com
no doubt, prove to be a popular facility, as well as an ideal showcase for the forum members’ knowledge and experiences. “The industry is about communications,
so we are proud to be promoting debate.” l Readers offer:Quote the code “CCR1” for a 10% discount for new forum members.
April 2018
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