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In Reference Appointments & Updates Appointments & Updates Jason Wassell, chief executive of the CFA,


added: “Our focus is on influencing the environment within which our members operate, and ensuring that our members are fully informed of latest developments. Broadening our membership to include businesses like ARC (Europe) supports our ambition to become an essential part of the consumer-finance industry.”


More than 460 new protectionist measures were enacted throughout global economy in 2017, according to new research from Euler Hermes. The US is the most protectionist trading nation, having implemented 401 new measures since 2014, followed by India (293), and Russia (247). Chief economist, Ludovic Subran, said:


“Barriers can have unintended consequences and could hamper global economic growth. While the pace of new protectionist measures coming to market is falling, the cumulative impact of years of new initiatives is a red flag to international supply chains.”


Styles&Wood has secured new contracts to deploy its Arctick Governance Risk and Compliance RegTech solution to support two financial-services firms. Go Car Credit has chosen an off-the-shelf version of the solution, and Chetwood Bank


Ardent Credit Services has made three senior appointments. Ruth Pointon has been appointed collections director, Shahaab Afzal has joined the company as its new operations manager – voice systems, and Stefano Ciucci is the company’s new head of ICT. Chief executive Steve Murray said:


“The market continues to evolve in light of regulatory change and advances in technology, and strengthening our management team will ensure that we stay ahead of the curve.” The company is currently investing across its technology platform. “Our


L-R: Steve Murray, Stefano Ciucci, Ruth Pointon, Shahaab Afzal , and John Ricketts


Else Solicitors has won the ‘regional firm of the year’ category for the East Midlands in the dispute resolution solicitor category in the Legal 500 Awards. The judges concluded: “Noted for its diverse workload,


excellent feedback, and increasingly high quality of work, Else Solicitors stands out as a key up and coming firm for commercial litigation in the region.” Chris Else, managing partner of Else Solicitors, said:


“We are delighted to have won this award. Else Solicitors was built on its reputation for dispute resolution. We have been helping businesses and private individuals across the UK to resolve their differences for over 14 years. This award highlights our high level of capability and dedication to our clients.”


Chris Else


will utilise Arctick to meet the governance and control requirements expected by the Prudential Regulation Authority. Ian Wilson, managing executive of Arctick,


said: “In the case of both these new clients, Arctick was selected in a highly competitive market because it can provide this assurance and is designed to be adapted to future regulatory changes. As new challenges like GDPR and SMCR emerge, and business risk becomes even more critical, adaptability is crucial to the success of RegTech tools.”


1st Credit has become Intrum following its acquisition in 2017. “We are delighted to become Intrum, reflecting the UK business


is part of a global credit-management firm,” said UK managing director Eddie Nott. “Intrum will continue to provide the


industry-leading approach to customer care for which we are renowned in the UK, while offering a wider range of services and approaches to managing customers in arrears. “Our solutions are individually tailored to


business and customer needs across both the private and public sectors. Backed by financial strength and a broad global presence, we are dedicated to helping our clients get paid and freeing their customers from problem debt.”


Lowell has appointed John Pears to the new role of UK managing director. He will join Lowell’s UK and group executive teams and report to group CEO James Cornell. Mr Cornell said: “I am delighted that


John has agreed to join us and lead our UK businesses. He has a wealth of highly relevant experience and an excellent knowledge of our business already through his time at Shop Direct. I look forward to working with him and, from the whole team at Lowell, I wish him every success.”


capital expenditure this year will be our highest ever and we are matching that with a training and development focus,” added Mr Murray. “I am delighted to welcome Ruth, Shabby, and Stefano to the team, and I am looking forward to the impact of their contribution.”


April 2018 www.CCRMagazine.com


Experian has introduced a new process for loan applications. The new journey integrates the loan-purchase experience into one place, with customers having to enter fewer details because Experian’s data insights allows it to pre-populate the relevant information. As well as


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