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IBS Journal May 2015


will be in Germany and 250 across other European locations. However, it states that the group-wide reduction of staff ‘will con- trast, in the coming years, with staff upsiz- ing in the growth areas of software and IT services’.


A major departure is Jens Bohlen,


EVP, head of global banking business, and member of the board of directors. He joined Wincor Nixdorf from HP in 2006


and was appointed to the board in 2013. The board of directors will be reduced to three members for the time being, whilst global banking operations will be taken over by Christian Weisser, who has been promoted to SVP. Weisser is a long-stand- ing executive at Wincor Nixdorf, and most recently was head of the banking business in Europe. In financial terms, the aim of this


far-reaching programme is ‘to achieve a positive effect on earnings equivalent to €120 million as from fiscal 2017/18’, the vendor states. ‘For the next two fiscal years, the earnings effects are expected to be €40-50 million (2015/16) and €80-100 million (2016/17). By contrast, expens- es are expected to total €120 million, of which €80 million will be attributable to fiscal 2014/15 and €40 million to 2015/16.’


…whilst rival NCR heads for the cloud with Kalpana ATM platform


NCR has announced its first cloud-based ATM software platform, following on from a similar announcement last year from Wincor Nixdorf. NCR’s offering is branded as Kalpana and allows users to remotely run ATMs, bringing the potential for signif- icantly reduced cost of ownership, much greater flexibility and improved securi- ty. Kalpana uses a thin client with HTML 5 and the Angular JS Javascript on the Android operating system and can also be applied to traditional Windows-based ATMs. Cardtronics, described as the world’s largest retail ATM owner and oper- ator, will pilot the Kalpana software and


NCR Kalpana, terminal configuration


new thin client Android ATMs in the Dal- las-Fort Worth area in the next couple of months. The launch addresses some of the challenges that customers have been facing for a number of years, says Rachel Nash, director of UK financial services at NCR, including high cost of support, speed to market and integration with other channels. A lot of the benefits stem from the fact that users can centrally con- trol, modify and launch services on their ATMs without the need to do anything at the terminal. NCR estimates the approach can reduce the cost of running an ATM


network by up to 40 per cent. ‘The opera- tional management and technical invest- ment is moved into the enterprise rather than residing at the end-points,’ says Nash. Expanding on this, Matt Scott, enter-


prise software architect at NCR, says users can configure their campaigns and, while NCR will provide a generic set of apps off-the-shelf, there is the opportunity for customers to develop their own. The flexi- bility means users will be able to centrally manage their devices down to the indi- vidual ATM, if they so choose. Nash says users can create and publish services to any end-point, effectively on-demand. Android was felt to be the most


appropriate platform, adds Scott, although NCR is not tied to this in the future. In parallel with the launch, NCR has unveiled a tablet-based Android ATM, the NCR Cx110, with a ten-inch touch- screen rather than PIN pad and integrat- ed biometrics and cameras. It will need minimal client software. Cardtronics, which has 110,200 retail ATMs in the US and beyond, will use the Cx110 ATMs for its pilot. As here, the gradual introduc- tion of thin client ATMs is likely to be the way forward, says Nash. ‘I don’t expect any customer to have the luxury to rip and replace.’ As an indication of costs, NCR cites


savings of between 27 and 40 per cent. It estimates the average cost of maintain- ing a cash dispenser ATM as $20,000 per annum, so suggests total cost of owner- ship savings of between $540,000 and $800,000 for a cloud-based network of 100 ATMs.


© IBS Intelligence 2015 www.ibsintelligence.com 9


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