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TRAINING FOR PROFITS


Hollander will also come directly to you. Onsite training is avail-


able for in-depth, customized training by a Hollander consultant. Each month, Hollander hosts a webinar series led by Hollander


Product Managers to inform users about new products and serv- ices. The 15-to-30 minute webcasts are held on the third Tuesday and Thursday of every month, and are easy to sit in and learn about what’s new from the source. Finally, Hollander offers an Online Training Center (OTC), avail-


able to all users of our solutions, where customers can view video tutorials, find user documentation, and download product updates to stay up-to-date with Hollander products. The tutorials walk users through installing and navigating Hollander solutions. Users documentation includes Feature Summaries and Quick Reference Guides that provide insight into the applications. For more information, contact your Hollander Account Man- ager at 800-825-0644.


PartsTrader PartsTrader is an online marketplace that gives recyclers ac-


cess to the full parts requirement for active collision repair jobs in their region. Training is a core focus for PartsTrader, which has put customers first by developing a training program that recognizes that individuals learn in different ways. From the first training – which is usually a product overview – to new user training and on- going new feature training, PartsTrader utilizes a variety of training methods. Users can access recorded training videos, participate in live webinars, receive one-on-one web training, access online help or utilize quick reference guides and tip sheets. Monthly news emails also include tips on efficiency and highlight new features. The personal touch sets PartsTrader apart from other industry


software providers by conducting in-person and telephone check- in calls to answer questions, assist with profile tune-ups and other training support to help recyclers maximize sales efficiency with PartsTrader. Furthermore, those who call for technical support quickly notice the difference, as knowledgeable, friendly support representatives provide full support/answers quickly. Customers consistently give PartsTrader representatives high marks for prompt response, first-call resolution on most matters, and reliable follow-up on those rare questions that may require a call back. Visit www.partstrader.us.com for more information or call


855-932-7278.


Phoenix Cores We strongly view education of the automotive recycler as vital


to the industry. “Keeping them in the dark” is archaic and detri- mental. That is why we are actively involved in training our clients about the ins and outs of the automotive core supplier industry. We accomplish this by providing automotive recyclers with the


needed training on our automotive core check in processes. This is something that we feel very passionately about. It helps them understand not only the process, but also protects them from any false claims from others looking to take advantage of them. We are also constantly training yards to be more efficient and


maximize their income potential through our various online pro- grams. We want to be a resource for the yard’s benefit, always reaching out to see how things are going, and offering any assis- tance we can, whether it is maneuvering through the online pro- grams or how to better implement them in their daily routines.


36 Automotive Recycling | November-December 2015


The more knowledge and training we can provide to the auto-


motive recyclers regarding the automotive parts remanufacturing process, the better prepared they will be to make wise decisions that will benefit their business. Visit www.phxautocores.com for more information or call 877.PHX.CORE (749.2673).


Salvage Wire Training Helping auto recyclers stay safe, ethical, and profitable through


increased knowledge, efficiency, and inspiration. Current training courses available include: The Safe Handling of Electric and Hybrid Vehicles – Accredited


by the UK’s Waste Management Industry Training & Advisory Board, this one-day course gives auto recyclers the confidence to safely handle Electric and Hybrid vehicles and their components through the vehicle dismantling process. Introduction to Social Media – This one-day course opens up


the use of social media to business owners and managers. High- lights the most common platforms and how they can be used to promote the business, with opportunities to sign on and use se- lected services and gives guidance on the best management prac- tices for social media. Management Training and Development – Our staff takes the


time to understand individual business needs and write tailored training that gives the most benefit to every organization, with a focus on team-working, growth, individual development, change management, performance management, coaching, mentoring and more. New courses under construction include: New Vehicle Tech-


nology, Green Recycled Parts, and Parts Grading. For more details, contact Salvage Wire at info@salvagewire. com and the website is www.salvagewire.com.


URG URG was founded to create opportunities for its members by


providing innovative solutions to support the needs of auto recy- clers. The annual URG Training Conference has been touted as a critical, must-attend educational opportunity for recyclers and their business partners. During the conference, professionals from across the U.S. and Canada come together to share ideas, prod- uct offerings and innovative processes that promote business acumen and growth. URG, along with businesses catering to the recycling commu-


nity, support and contribute to the URG Conference. The confer- ence provides recyclers a critical forum to view and test drive the newest equipment and technology developed for the industry, as well as insight to successful business strategies that help them create a thriving and growing business. URG and our members understand the importance of growing


one’s business to survive in today’s market place. URG is com- mitted to developing products and services to support our mem- bers and enhance their ability to sustain long-term growth. The URG Training Conference is vital in achieving that goal. Please come join us at the 2016 URG Training Conference in


San Antonio, Texas, April 28 – 30. We guarantee you will leave energized with new ideas, new relationships, and innovative processes that will help you improve your business! Visit our conference website at www.u-r-g.com/annual-training-


conference.


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