Strategic Report
Employee Social and Community Issues All manufacturing sites are active within their local community supporting local community initiatives. Te Group also supports local and national government initiatives such as the New Work programme.
We donate regularly to local and national charities in terms of both product and fund raising activities at all sites.
All manufacturing sites are active within their local community.
We work closely with local universities business projects and placements and plan to continue this partnership work further in several areas of training, development and project work. Tey continue to invest in training and development of the workforce supporting a programme of vocational qualifications.
Eight Bakers have qualified from the Nicholas & Harris bakers’ apprenticeship scheme this year, with City and Guilds’ qualifications, adding to the 13 that qualified in 2013. Nicholas & Harris have continued in their support of the local community, including sponsorship of the internationally renowned Salisbury Arts Festival.
Technical Matters
Te focus in 2014 has been improving the strength of the teams to be able to deliver the challenging strategic objectives for the next three years. In particular this has focussed on strong Process and Compliance resource to drive root cause analysis and embed a continuous improvement culture.
Retail customers have placed a much stronger focus on unannounced audits across the whole supply base in the wake of ‘Horsegate’. All Finsbury sites have performed well against these requirements and end the year maintaining strong BRC A and A* grades.
Strengthening the Development teams and processes at the front end of the business has started to improve the quality of products launched which in turn is driving down complaints. Te Development teams have made significant progress in translating the category priorities into innovation and new products and this has been key to cementing customer relationships.
Te Strategic Report was approved by the Board of Directors on 19 September 2014 and was signed on its behalf by:
Stephen Boyd Director
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