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Necessity is the Mother of Invention


For those not familiar with    Metro Aviation, it has two main facets to its business. First and foremost, it is an EMS helicopter operator with over 130 aircraft      a Part 145 maintenance, repair, and overhaul facility, as well as a helicopter completion center.


According to Palmer and Mike    CEO, the impetus for creating HFTC was two-fold. Twelve years ago, Metro Aviation saw value in using simulation when it began using FlightSafety simulators for certain aspects of its Part 135 training programs. Not only is simulation training less expensive, but it also reduces the risk of damaging aircraft in training. However, as


 cost of paying retail prices for training from a variety of third- party vendors began to grow as well. So the initial idea for creating HFTC was born out of necessity. It was a way to bring both pilot training and mechanic training back in-house, allowing for cost effective improvements in quality and standardization.


In addition to having an in-house business need for training, Stanberry said that Metro Aviation was getting feedback from many of its customers. “Our customers kept telling us that we were doing a great job on the completion side of the business, and that they were sending their pilots and mechanics to the facility during the various stages of completion,” he said.    


A few years ago, the internal need for training its own staff crossed paths with what its customers were saying, and the lightbulb went off: HFTC was put in motion. The idea for building a training center for only Metro     to understand; there was a real need for it. The alternative idea was one that I am sure made some in the industry scratch their heads. The big idea:


How can we create an extremely cost- effective training center that focuses on pilot training, mechanic training, and dispatcher training, and how can we offer it to other helicopter operators—including our competitors?


 COMM Lab is a state-of-the-art dispatch and communications training center.


56 Jan/Feb 2016


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