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SIGMAX FIELD MOBILITY SUITE


Sigmax delivers innovative mobile solutions that manage the maintenance and supervision activities for local authorities, police authorities and field service- and inspection companies. Operating as a maintenance and service organization, your goal is to provide the most optimal level of service to your customers. Customers expect you to keep to your scheduled appointment times and require prompt and detailed information about the type of work that has been carried out and any open action points. How do you meet your customer’s expectations? And how do you increase the success and enthusiasm of your work force? Our Field Mobility Suite (FMS) provides the ideal automation tool.


The FMS combines a hand computer or tablet with intuitive software, whereby you help the service technicians to work both effectively and service-oriented. With the FMS you can provide your service technicians with access to all the data they need to know to carry out their work, so that valuable time is not lost on mistakes or lack of awareness. It also makes administrative hassle a thing of the past. FMS also offers an add-on plan tool. This feature lets you plan large quantities of work instructions with a single mouse click. That way, appointments are always acted upon at the right time by the right person. Your service technicians: Have easy access to work instructions and work order details, can input all the work activities and log the parts used, can complete work orders easily and have the ability to take photographs of observations or let the customer sign the work order for approval.


SPECIFICATIONS


Classify faults and determine the problem, the cause of the problem and the solution for each object.


Register travel time, working time on task or service appropriate, according to specific hours and registration codes.


Navigate staff to the next commission


Let your customers sign on location for agree- ment on an assignment.


Generate e-mails and PDF documents on the work ticket, results for clients, including captu- red images, checklists and signature.


Set (standard) questionnaires together for each object or task for intake, safety, inspection or maintenance.


Add several documents to a task like photos and pdf’s with instructions. These are downloa- dable for perusal during the mission.


Allow your employees to create new jobs on site for additional work outside the contract.


Print the work ticket of the job for your client in any location with a mobile printer and allow your customers to pay on location. Including automatic calculation through registered items.


Allow your employees to report perceived busi- ness opportunities in the office for immediate succession.


CONTACT


Johan Timmerman +31(0)53 480 3100 J.timmerman@sigmax.nl


More information.


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