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OMNICO GROUP THEIR CLOUD BASED TECHNOLOGY POWERS POS AND


CUSTOMER ENGAGEMENT SOLUTIONS ACROSS THE RETAIL, DESTINATION AND HOSPITALITY SECTORS.


As the worlds of retail and entertainment continue to collide, creating what is now known as “The Experience Economy”, brands today need a software provider that can unify interactions across all touchpoints, creating consistent and frictionless customer journeys.


Omnico has an unrivalled advantage of being able to provide a single platform for retail, food and beverage, loyalty, entitlements, ticketing and other transactions, whether from traditional POS, mobile devices, mobile apps, unattended kiosks, or the web. This guarantees a seamless and personalised visitor experience, with consistent and immersive brand engagement.


Omnico is unique in having extensive experience in providing solutions for global destination and retail brands. As these sectors continue to converge – with retail outlets in theme parks and entertainment hubs in shopping centres – and consumers’ demand a seamless journey across all channels and interactions, this becomes ever more valuable.


Their solutions enable users to attract consumers and offer them a single brand experience. Omnico enables this by uniting transactions, data, stock, loyalty, security and business logic with standardised APIs and a single transaction and engagement engine. They enable clients to design and deploy complex customer journeys and interactions across touchpoints in retail, food and beverage, entertainment, hospitality, loyalty,


ticketing, entitlements, hotels and more. As a result, Omnico enables brands to drive higher footfall, boost revenues and efficiency, manage their POS, maximise inventory utilisation and access actionable analytics, all while improving the guest or customer experience, and driving loyalty and spend per visit.


SPECIFICATIONS


A single view of business logic and data, stock, transactions, and the guest or customer


Consistent application of business rules across all channels and sectors


An orchestration tool to deliver new customer journeys quickly, with minimal developer intervention


An integration tool to join up existing systems efficiently


No need to rip and replace – Omnico utilises existing environments and enterprise systems such as CRM, ERP, WMS


Delivers a consistent and seamless brand and POS experience across all channels


The full Omnico Commerce suite of products can be hosted within the Microsoft Azure Cloud platform for 99.9% uptime and low TCO.


CONTACT


Steve Hawkins Sales Director Indirect Channel +447949 896708


More information.

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