COVER STORY
INSPIRING IMPROVEMENT IN PROCUREMENT
Drawing on their expertise and understanding of the intricate workings of supply chains, FM procurement specialists, allmanhall, look to provide a solution that combines four key areas.
Based in South West England, allmanhall’s idyllic offices belie a hive of activity and talent, many years of combined experience and a hugely professional organisation, working closely with clients and suppliers, nationwide. They are brought together by one clear goal; to inspire improvement for clients’ procurement of food and beverages, cleaning materials and catering equipment.
This quest for ‘improvement’ is broken down into seven clear objectives:
1. Lower costs (for catering and cleaning-related products; direct and indirect spend)
2. Greater added value 3. Security of supply 4. Reduced supply risk 5. 6. 7.
Improved quality
Increased process efficiency Insight and innovation
Whilst these core objectives are unchanging, allmanhall is committed to working in genuine collaboration with its clients and flexing the solution to address their individual situation. They work alongside the existing procurement, catering and facilities teams.
allmanhall’s fully integrated procurement solution is driven by four areas.
The first is procurement value; the negotiation skills of experienced buyers, coupled with leveraged purchase volumes, result in cost- savings and profit improvement. Cost-optimisation is achieved via category management, product and distribution analysis and both supplier and product rationalisation. These are always balanced with operational requirements. allmanhall undertake the following, on behalf of clients, to ensure improvement is ongoing:
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• Cost negotiation with suppliers on products and logistics
• Profit generation - menu development and range management
• Contract management of nominated suppliers
• Supplier innovation and new product development
• Demand management • E-Auctions – on-going feasibility assessments
The second element is procurement control. An industry-leading, end- to-end cost management platform delivers both client control and clerical efficiencies. It provides real- time trading data to enable sound decision-making and is built on an instantly scalable platform that can step-change in size as required; clients benefit from being able to track and manage every penny of spend.
The key functionality of control includes: Full EDI integration, such as e-ordering and invoicing from capable suppliers; line-by- line stock take, to measure cost, consumption and GP; recipe and menu management, both costing and nutritional; cost centre transfers; bookwork completion of weekly and monthly returns; detailed and bespoke reporting; EPoS and cashless integrations. allmanhall is also able to provide a central billing function through outsourced purchase ledger management, to further streamline and save administrative time.
The third element is support; allmanhall clients receive support from a dedicated and passionate day-to-day team. Using a support desk platform to ensure timely and satisfactory resolution, ‘support
cases’ are continuously reviewed and measured to drive supplier performance, whilst minimising any impact to operational activities. The result is hands on support, ensuring unique needs are met and supply challenges resolved effectively and with professional empathy.
The final offering is insight; allmanhall apply global market wide commodity tracking software, inflation forecasting and the identification of sector specific trends. Using such expert insight, allmanhall is also able to make predictions… all of which can and will help drive innovation, early adoption and uptake.
allmanhall’s Procurement Director, Mike Meek, commented: “Our purpose is to utilise our core procurement skills aligned with our expert knowledge to inspire improvement and profitability for our clients. Knowledge is the basis of expertise; so having a dedicated team that monitor and interpret market trends, input costs and economic factors, coupled with significant procurement experience has provided us with the core knowledge and forecasting capability that forms the basis of our technical connoisseurship. Our clients want to know things like: how long will energy prices remain subdued; when will global demand for commodities start to rise; and what are the implications of currency fluctuations? We love what we do, so we model these, design our procurement strategies and communicate these effectively!”
In addition, allmanhall have close working relationships with various third party food and cleaning accreditation standards. They closely monitor any changes in such standards and are well equipped
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