1. AFTER EFFECTS OF DISAGREEMENTS, UNHAPPY SITUATIONS
These are things like reprimands, performance evaluations and schedules. Contrary to what you might believe whole heartedly, once an emotionally-charged situation has ended, you don’t forget it immediately and completely. This occurs with events both positively charged (good news such as a promotion for you or a family member, clean or improved bill of health, loan approval or anything that brings excitement and/or a smile to your face) and negatively charged (bad financial news, disappointing medical news, unwanted personal change of plans, etc.). While you are in this elevated state, your body has already reacted (faster heart rate, increased blood flow to your arms and legs, cortisol rushing around your brain) and it can take up to four hours for your body to return to ‘normal’. Four hours! That is half a day when your body continues to experience the after-effects of one situation. If you are a people person, you will fret over possible damage to your relationship. If you are a task person, you will focus on the quality and accuracy of the topic being discussed. (The other person was incorrect in their assessment and would not yield the exactness and precision required). From last month’s article, the “I’m too busy to …” and “That’s just the way he/she is …” can spark immediate and long-lasting after effects.
2. DISTRACTIONS This is one of NBAA Safety Committee’s top safety focus areas (
http://www.nbaa.org/ops/safety/top-safety- focus-areas/). Distractions can be those events described in the above bullet point, or they can be any activity that draws your attention away from your current task. Your mind is wired to notice activity — anything moving — and to investigate it, determining if the action will hurt you or not. Distractions can be physical (several people leaving the hangar at the same time) or mental (replaying a situation in your mind). Both of these are not directly tied to what you are doing, yet they pull your attention away from your current task. Your actions can stop while you are distracted, or you can continue working and not paying attention to your actions. As a result, you can over respond; we’ve all seen movies where the waitress is over filling a cup of coffee because she is looking elsewhere. You may be typing and have your fingers on the wrong keys or not be in a typeable textbox and need to redo that work. Anytime you ask yourself “What was I thinking?”, the answer will fall into the Distraction category.
3. DISRUPTIONS Disruption events are like driving a stick-shift car; they force you to switch mental gears and refocus your attention on another task or area of concern. Think of it as standing
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