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VIOLENCE


THERE’S NO DOUBT THAT PHARMACISTS TODAY ARE INCREASINGLY ON THE ‘FRONT LINE’ WHEN IT COMES TO DEALING WITH VIOLENCE AND ATTACKS..


PHARMACISTS: ON THE FRONT LINE


etail pharmacies may be in the news a lot these days, but, unfortunately, it is not the kind of news anyone wants to hear. There are regular reports of pharmacies that have been burglarised and of pharmacists, pharmacy technicians, and other staff who have been shot or attacked. With a vast supply of medicines contained within one store, addicts see the pharmacy as a treasure trove of drugs, there for the taking...


R 12 - SCOTTISH PHARMACIST


It’s estimated that there are about 500 robberies, burglaries and attempted burglaries at pharmacies around the UK each year, with more than 350 involving violence.


More than a third of pharmacists have personally suffered physical violence at work, while more than 40 per cent have been threatened.


Contrary to what you may think, more


than three quarters of perpetrators are not drug addicts, but are more likely to be people seeking to steal money or those with anger management issues.


While community pharmacists are technically not obliged to serve abusive or violent customers, most often find themselves in a vulnerable position, with independents definitely more at risk due to a lack of suitable security.


While pharmacy staff are remarkably resilient and often completely dismiss concerns over their health or well- being, attacks do take their toll, with staff often left rattled for a time and owners in a heightened state of anxiety over their employees.


While violence against pharmacists is an increasing problem and a constant hazard in today’s market, the problem isn’t, of course, singular to Scotland.


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