News | Health Coaching for
GP practices GP PRACTICES in Maidstone and West Kent are being offered coach- ing to improve their skills and knowledge in specific areas. The GP-led West Kent Clinical Commissioning Group (CCG) agreed to reimburse practices par- ticipating in “clinical microsys- tems”, successfully introduced in other parts of the world. It aims to ensure patients receive
“the right care in the right place with the right skills the first time”. Nine West Kent practices are at
various stages of progress and six more await the availability of coaches being trained by the CCG. Classes will cover topics such as diabetes, mental health, learning difficulties, cancers and pharmacy.
999 funding
THE ambulance service is still fail- ing to reach some key emergency targets and the CCG agreed to add £600,000 to its budget aimed at in- creasing activity and improving the service. Payments are made by results.
One aim of the CCG is to reduce the number of conveyances to hos- pitals and involves strengthened relationships between paramedics and GPs.
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Plan aims to improve services at hospitals
MAIDSTONE and Tunbridge WellsNHSTrust says it is making good progress on an improvement plan for its two hospitals after a critical report by the Care Quality Commission which said it re- quired improvement. In the report earlier this year, the
trust was given good ratings in 29 areas, 43 areas required improve- ment and sixwere inadequate. It said that although it “was dis- appointed with the overall results, the report has been welcomed and will be used to drive quality im- provements throughout the organ- isation and improve services to patients.”
It added: “The trust is pleased
that the caring domain was rated good throughout the trust and also with the recognition of our caring and compassionate staff.” The trust said key areas of the im-
provement plan included: Critical care – the consultant rota has been reviewed and amended to improve cover of criti- cal care at weekends. There has been successful recruitment to the critical care outreach team and pri- vacy and dignity issues in intensive care have been addressed through improved bathroom facilities. Contracted security staff train- ing – there has been significant
Patient groups ‘need GP involvement’
THE importance of GP representation at meetings of the fast-evolv- ing Practice Patient Groups (PPGs) was emphasised at a meeting of the GP-ledWest Kent Clinical Commissioning Group. A public questioner said groups were being asked to complete re-
turns that required contact with and information from patients not available to them. Feedback from patients is seen as important and this will be discussed at a PPG development meeting.
work in achieving the required standards of training for security staff to ensure they have the appro- priate knowledge and skills to work safely with vulnerable pa- tients with a range of physical and mental ill health needs. Clinical governance frame- work – a comprehensive review of governance has started, along with work to improve reporting and learning from incidents through a single reporting system. This work will contribute to improved man- agement of risks, enhanced patient safety and a system of clinical gov- ernance that is “clear, consistent and effective”.
Chair re-elected
DR Bob Bowes (Tunbridge Wells) was re-elected for a three-year term as chairman of West Kent Clinical Commissioning Group. Dr Stefano Santini (Coxheath)
has been selected to fill a vacancy and is now one of 12 GPs on the governing body.
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