business focus 15
Building trusted partnerships to deliver quality facilities services
Providing a ’one-stop shop’ for all facilities services takes away the headache of worrying about the day-to-day issues in running an office, whether it is for grounds maintenance, support staff, waste management, security or catering, writes Lorraine Gibson, managing director, Brayborne Facilities Services
At Brayborne Facilities Services, we have been supplying regular cleaning and associated services since 1986. With over 160 major annual contracts for daily and specialist cleaning contracts across southern England, we are one of the major providers to offices, schools and shopping centres.
Following a growing demand from our customers to deliver a whole range of facilities services through one point of contact, we have set up a network of trusted partnerships to deliver a wide variety of quality specialist services.
Our customers have said they value the quality service that we provide and when we sought to
expand our services we looked for the same high standards of reliability and consistency in our specialist partner companies. We now provide the sole point of contact to deliver a portfolio of facilities services, seamlessly using our own staff or those of our partner companies as required.
Our list of partners is growing and wide ranging, reflecting the broad range of facilities services that are needed in offices today. Five of the companies with whom we are proud to work are Wilson James, Blue Apple, Thirst Link Consulting, Urban Planters and Swift Clean, all of whom have all demonstrated the high levels of quality and reliability that customers demand.
Clean offers specialist cleaning for legionella control, duct, kitchen extract and water tank cleaning.
To deliver the ’one-stop shop’, our area management team liaises closely with the customer to scope the work so that we can smoothly and efficiently fulfil the day-to-day operations.
Wilson James is a specialist security and front-of-house business, who take pride in getting to the heart of the businesses they work with to mitigate risks and threats. Blue Apple has established a reputation over the past 15 years for developing and managing bespoke staff catering solutions. Specialist vending and water cooling services are provided by Thirst Link Consulting and Urban Planters design, source, install and maintain indoor and outdoor plants and other plant- related products for offices. Swift
Although some companies may initially see outsourcing as a disadvantage because they might feel they are losing management control, we work hard to overcome this by ensuring that we run a transparent professional partnership between the customer and ourselves. Our comprehensive management system gives a real-time view for customers of the facilities services being provided and makes sure all elements of the customer account are fully met.
Details: Lorraine Gibson 0118-9789428
www.brayborne.co.uk
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