business focus 11 Behind every successful business
are quality facilities services Imagine walking into your boardroom with the CEO of your key customer, knowing this is the crucial last meeting to secure your multi-million-pound deal. Yesterday’s dirty cups litter the table. Half the light-bulbs aren’t working and the plant in the corner looks as if it has spent a month in a hot desert. The ’working lunch’ looks very sad and dried up and the fantastic view of the river is obscured by grimy windows, writes Mairi Berryman, commercial director, Brayborne Facilities Services
You lose the contract. The CEO goes away thinking that if you can’t be bothered to look after your own offices, why would you bother to look after him and his business?
Quality and reliable facilities services play an important role in oiling the wheels of business, whether it is quality catering, reliable daily cleaning or general security or handyman roles. Just as first impressions matter to customers, all staff within the office expect and deserve a quality environment in which to work.
At Brayborne, we have worked in the contract cleaning business in the South East for nearly 30 years and have recently re-launched the business as a facilities services provider to formalise a broader range of services that we have been delivering to customers for many years. We believe that our reputation is grounded in the level of quality, reliability and care that we bring to the daily cleaning and servicing of hundreds of offices, schools and shopping centres across the south of England – we work with
company that has an established infrastructure, empowered management and directly employed staff with outstanding conditions of employment. There also needs to be honesty and transparency in customer contracts, effective management systems, regular client feedback and one point of contact for all facilities services.
Making a positive impact on your clients is important and the comfort and well-being of your staff are paramount to the success of your business. We believe every client should have the peace of mind that goes with a reliable and consistent service, whether it is a regular daily clean or a range of facilities services in an office, school or shopping centre. We want everything to be perfect for everyone every day.
many large corporate clients. Our strong ethos is also reflected in the trusted specialist partner companies with whom we work, so that we can deliver the same level of service across all of our facilities services offering.
When looking for a facilities services partner, senior management in a business need the reassurance that they are working with a
Celebration marks launch of law firm Blake Morgan
Business leaders and clients from across the south gathered in the historic surroundings of Goodwood House near Chichester to officially mark the launch of law firm Blake Morgan.
The event was a celebration of the merger between Blake Lapthorn and Morgan Cole which took place on July 1. Guests enjoyed drinks, canapés, speeches, a string quartet and historian-guided tours of the house.
Blake Morgan is the sponsor of the Solent 250, joining HSBC and Grant Thornton in supporting the annual listing, which is revealed this month on pages 27-33.
The firm is also sponsoring the sister listing, the Thames Valley 250, in The Business Magazine’s Thames Valley edition.
In the ballroom of Goodwood House, home of the Earl and Countess of March, Martin Hirst, Blake Morgan regional senior partner for the south coast, welcomed guests and spoke of the firm’s proud history in the
a difference to the businesses and individuals in this region.
“Clients, professional contacts and our communities are central to our work at Blake Morgan and when I look around this room I see friends who have helped us on our journey.“
Blake Morgan senior team members (from left): Stephen Murfitt, co-chair; Walter Cha, managing partner; Elizabeth Carr, chief operating officer; Bruce Potter, co-chair; Martin Hirst, south coast regional senior partner
region and how its teams can now offer the area an even broader range of legal skills.
Blake Morgan managing partner Walter Cha then thanked clients and guests and added that the merger will build on the firm’s principles of making a difference to its clients and communities, and said how much the company,
THE BUSINESS MAGAZINE – SOLENT & SOUTH CENTRAL – NOVEMBER 2014
which is one of the sponsors of The Business Magazine’s Women in Business Awards, values support from its clients and friends across the south coast.
He said: “We have a great platform to build on and the two legacy firms have a fantastic heritage. We want to be close to our business communities and make
Cha asked the staff of Blake Morgan to toast clients and friends in the room and in the wider community. Guests enjoyed Goodwood’s guides’ expertise and a wonderful opportunity to view the world- renowned painting collection, including works by Canaletto and Stubbs.
The launch event came a week after the prestigious The Legal 500 directory, which recommends the UK’s top lawyers, singled out six south coast Blake Morgan partners as leading individuals and recommended 30 more.
Blake Morgan operates from seven locations, with more than 400 of its staff based in Southampton and Portsmouth.
www.businessmag.co.uk
Details: Mairi Berryman 0118-9789428
mairi.berryman@
brayborne.co.uk www.brayborne.co.uk
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