pany recently hauled the CygnusTM cargo logistics spacecraft to NASA’s Wallops Flight Facility in eastern Virginia before the craft took off atop a rocket to rendez- vous with the International Space Station. Such high-value moves can be expensive


if something goes wrong, but Levine said he doesn’t lose sleep worrying about an accident. “We meet all the criteria,” he said. “If a


truck goes down, we have a truck to take its place. We have backups to ensure we meet the schedule. A lot of planning goes into it.” The entire motor carrier industry is


struggling to hire good drivers, but it can be especially difficult for movers. Ramar’s drivers must perform a physical inventory of the residence, load and unload ship- ments, and be experts in customer rela- tions. Before a move, homeowners must be assured that their possessions will be safe. If something is scratched in the midst of a move, the driver’s initial explanation can be the difference between an understand- ing customer or an unhappy one. On the


Levine with his children, Mark and Rachel


plus side, driver health is less of an issue because of the exercise involved in loading and unloading. “We have some pretty big drivers, but it’s all bulk,” he said. “These guys are pretty physical.” As with other types of trucking compa- nies, mishaps occasionally occur, particu-


larly on residential moves. While high-val- ue computer equipment easily can be boxed, secured and protected so that it doesn’t budge in transit, piano benches can be more challenging. If there’s a problem, Levine says he’ll do the right thing for his


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BEHIND THE WHEEL ~ Q3 Fall 2014 15


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