Practice profile
dental gains Business brains,
S
tacey Lindsay is not your normal dental practice owner. After starting her career in the world
of finance she was, up until six years ago, forging a successful career as a trainee stockbroker. Fast forward to the present
day and she is the owner of a thriving dental laboratory in Hillington and has just opened a dental practice in nearby Renfrew – the Phoenix Clinic. Stacey started her working
life with Santander as an ı8-year-old and worked her way up to become regional manager for Scotland and the north. She then got the chance to move to London and joined Edward Jones as a trainee stockbroker. However, when the financial world fell to its knees in 2008, Stacey found herself being made redundant after only a year with the firm. She moved back to Glasgow
with no idea what she wanted to do next, only that she didn’t want to stay in the financial services industry. It was then that a chance conversation with her hairdresser kick-started the next chapter in her life. Her hairdresser’s husband
was a dental technician at DP Nova Dental Laboratory in Glasgow and she told Stacey the business was potentially available. With no real knowl- edge of the dental industry, at first Stacey was unsure but used her experience in the financial world to assess the business and decide whether it was an industry she could adapt to and make a success. She decided that the busi-
ness was sound and provided a good platform for growth. The
‘sister’ business in the form of a dental practice. However, there were two main boxes she had to tick: finding the right premises and finding the right dentists. Stacey looked at a few
premises in Paisley and Renfrew before settling on a former hair and beauty salon that had been empty for some time, next to the town hall in Renfrew. She found the building in July last year and work began in August. However, while she was
in the process of looking for the right premises, Stacey fell pregnant, giving birth in December last year. If she was a dentist opening her first practice, this could have posed significant problems but, with a successful lab in the background, she was under no pressure to open the doors of the new business. This afforded her the luxury of taking time off after the birth and making sure the practice was exactly the way she wanted it and needed it to be. Stacey had a clear idea of how
she wanted it to look – clean and clinical, very fresh. The overarching aim was to create an NHS practice that felt like a private practice. She said: “My husband and I
laboratory manager had been there for more than 40 years and she was confident that with that amount of experience, she could take the laboratory on and make a real success of the busi- ness. Once the laboratory was
stabilised – the business moved to new premises in Hillington three years ago – Stacey’s focus turned towards another avenue. It had always been in the back of her mind, once she had bought the lab, to open up a
were very hands on and we’ve had lots of help from the staff and the dental trade. Marlene from Plandent has been great helping us to get everything we need, in terms of products and sundries so that we were all ready for opening.” When it came to finding the
right dentists to work at her new practice, she had a very short list and she was delighted
Continued » Scottish Dental magazine 41
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