IntervIew Opinion
ChrisHills: doing the
legworkfor leaseholders
that IPMcan achievewhatitset outtodo. At present the company ismainly working with propertymanagers andlandlords, insurancebrokers andproperty investors. HoweverChris is keen to broadcastthe message to flat owners, especially in self- managedorright-to-manage blocks,that there is someone out therewho can help plan andsortoutmaintenanceorhealth&safety compliance works-whether they aremajor works, such as an external redecoration or re-roofingprojectorrelativelyminor jobs such as gettingabuilding revaluationdone forinsurance purposes or finding someoneto installsmoke alarms. Tackling the issue of health&safety is one
therearemany people livingin converted housesandsmall blocks of 5-10 flats
whoare self-managing andareconstantly re- inventingthewheel as far as arranging
maintenanceworks is concerned
ofmany aspects of propertymanagement towhichChris believes IPMcan add genuine value for clients. “There is somuch regulation out there that we can really help clientsensuretheyare compliant,”hesays. “Inmanyself-managing blocks,leaseholders don’tknowwhattodoorwhentheyneed to do it,” he adds. In response, IPMhas createdanonlinediary tool forclientswhich means they caninput allthe keydates for insurancerenewalsand health&safety assessments and other key anniversaries. Thecompany will then findthe rightperson to carryout anyworks that areneeded in order to fulfilleaseholders’obligations. The diaryisaccessible viathe IPMwebsite and keepsleaseholders on top of theirdutiesand obligations. It canalsobeusedfor long term maintenanceplanning to help landlordsand flatownersmanagetheir budgetseffectively and ensure their blocks are kept in good repair.“We are not an advisory service, Chrisemphasises “but we get things scheduled, organised and done for our clients, saving them timeandmoneywhilst allowing themto trackand guide the progress of their works online. Ultimate choice and control stays with theclient–wejustdo the legwork for them”. Anyonewhohas
read Douglas Adams’ Hitchhikers Guide to the Galaxy will understand exactlywhat Chris meanswhen he says “We’re the Babelfish of blockmanagement”. For thosewho haven’t he explains:“we translate our
customers’ property related requirements andfacilitate theservices needed to fulfil thoserequirements”.Withplentyof leaseholders outthere unsurewhere to go for informationand notknowing howtofind reliable,affordable contractors, thereisno doubtthatfor itsgrowing client base,IPMis a very useful company to know.●
FormoreinformationcontactChrisHills at Integrated PropertyManagement Tel 01590610850 Email
chris@ipmnet.biz
Flat Living Issue 17 35
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