WORKPLACE VIOLENCE NEWS - continued Five Signs that Staff Stress is Out of Control


We all want to progress, be given meaningful work and see the tangible results of all our efforts. Working under pressure to meet deadlines can be exhilarating, especially if obstacles are overcome and recognition is achieved, but, at the same time, too much pressure can cause problems. Managing stress in the workplace is a two-way process: it is the responsibility of both the organisation and the individual to work together to control it. As a manager, assigning work and deadlines is part of your normal activity. However, keeping an eye out for signs that an employee might be struggling to cope (for whatever reason) should also be an important aspect of your role. Five signs of stress to look out for: Changes in behaviour; Highly emotional reactions; Looking lost, bewildered, over-whelmed; Loss of their sense of humour; and Physical changes in appearance. HR and line managers need to: Find time to talk with the employee privately; Voice their observations about their behaviours in a non- threatening way; Offer support; Temporarily cut down on work pressures; and Follow-up.Where there are more deeper-rooted issues or if the stress issues are impacting upon work performance – it is important to seek advice from experts in the occupational health or counselling field.


Read more Protecting Malls from Active Shooters


Recent incidents of mall shootings have prompted retailers across the country to review their security plans and examine areas where they might be vulnerable to an attack. According to King Rogers, CEO of a security management consulting firm, having partnerships with law enforcement authorities and training staff how to respond appropriately can go a long way in helping retailers mitigate the damages caused by an active shooter incident. “Local law enforcement is always involved in an incident with an active shooter and therefore, local law enforcement, mall security and mall management ought to be involved in a collaborative effort for an incident training plan and implementing, through tabletop exercises, the practice of that training, so they know exactly what to do and when to respond,” Rogers explained. Rogers said that drills should be held at least semi -annually and that mall management and security personnel should hold planning meetings with law enforcement on a quarterly basis. Pat Murphy, president of LPT Security Consulting, agrees that thorough training is key when it comes to preparing for the threat of an active shooter and also for the potential fallout after an incident has occurred. Rogers added that a good audit program can help retailers evaluate the risks to their facilities and address any vulnerability the best that they can.


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