AS I SEE IT
Request a demo—Reading about an EMR and seeing screenshots is cer- tainly helpful, but you will gain a better understanding of the system by sched- uling a demo virtually or in your facil- ity (which, if offered by the vendor, is preferable to virtual). Seeing a demo is an easy way to learn more about the system that you are considering. Pre- pare for the demo with specific ques- tions that you have about the system and its capabilities and request to view different components and features that are particularly important to you and your ASC’s needs. Obtain references—Ask
if the
vendor can provide contact informa- tion for ASCs with a similar operation to yours, focusing on qualities such as specialty types, case volume and num- ber of operating rooms. By speaking with leaders in ASCs similar to your
Make Your Choice Once you have finished learning all that you can about your options, it is time to choose your EMR. Share the news of your choice with your entire team, explaining why you have decid-
surgery center, you will gain a better understanding of how the EMR will address your specific needs Conduct site visits—The demo, as discussed earlier, is a valuable experience early in the research pro- cess, but it cannot replace witnessing firsthand the EMR systems you are considering. Visiting reference sites will give you a better feel for how the EMR performs in a real-life set- ting in areas such as ease and speed of use, physician friendliness, handling different caseloads and handling an ASC’s workflow.
ed to make the switch to an EMR and the reasons you have chosen a partic- ular system and vendor. This will gen- erate a positive buzz about the chang- es your surgery center will go through in the coming months and help obtain critical buy-in and support from your physicians and staff. When you choose an EMR, you
have completed the first step in a very rewarding process. While the coming months, as you work through the steps of making the transition to an EMR, will require a lot of work, this is an exciting time for your ASC. You are investing in a solution that will provide you with significant benefits and put your ASC in a strong position for the future.
Joe Macies is the chief executive officer of AmkaiSolutions. Write him at
joe.macies@
amkai.com.
ASC FOCUS NOVEMBER/DECEMBER 2013
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