12 Maidstone Borough Council
If you’ve ever lost your dog in Maidstone, the chances are Jeff Pedrick has helped you find it. Jeff joined Maidstone Borough Council in 1998 as dog warden after a career in the army as a dog trainer. His current role as Senior Warden and Animal Welfare Officer still involves working with dogs, as well as many other
animals...including a zebra! Jeff is a dad of three and has two grandchildren who also keep him busy. Borough Update spent some time on the road with him to find out about his role.
Some facts about Jeff’s work:
- The council deals with around 1,000 complaints about animals each year.
- Over 40 licenses are issued annually to animal establishments such as kennels, catteries and pet shops.
- Failing to clear up after your dog could land you with a fine of upto £1000.
- Maidstone has 350 dog bins and lots more litter bins for disposal of dog waste.
- Around 120 tonnes of dog mess is disposed of from the bins each year.
- Licences are issued to six riding schools across the borough.
- If stray dogs are picked up, they are dealt with by Viking Oak Kennels in Seven Mile Lane, Borough Green, on behalf of the council.
How did you get into working with our customers as a dog warden?
When I came out of the army I knew I wanted to work with people and animals and being a dog warden seemed the perfect job.
What do you like about your job? I love working with animals, and people of course,
Borough Update
This is your council newsletter, produced up to four times a year in the Downs Mail newspaper. It is written, edited and designed by the council's communications team, Maidstone House, King Street, Maidstone, Kent ME15 6JQ. Email:
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Jeff’s job includes
- Reuniting owners with their dogs after they’ve been picked up as strays.
- Licensing pet shops, kennels and catteries, stables and dangerous wild animals (including the pet zebra).
- Dealing with complaints of barking dogs, dog fouling, cruelty, dangerous dogs.
- Giving advice to residents if wild animals such as foxes or pigeons are a nuisance.
- Issuing fixed penalty tickets for dog fouling. - Managing a 24 hour stray dog contract.
and I like the fact I get out and about in the borough and can help people with advice on looking after animals.
What does good customer service mean to you?
It means understanding the customer and making sure that the work I do benefits the customer and the council.
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Workingfor you
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