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EXCELLENCE IN PERFORMANCEEXCELLENCE IN PERFORMANCE
Sergeant Joanne Caffrey Cumbria Constabulary
J
oanne has been a police officer for 22 years and has a wide range of professional training qualifications. It is these skills and her “tenacity” which has driven her to improve policing
performance in every post she has taken. From potentially saving a life in the custody suite to an increase in the force’s detection rate; the training programmes Joanne has driven through have had a significant impact upon the constabulary’s performance. As the first constable law trainer in 1994 Joanne developed and delivered the inaugural year of equality and diversity training despite strong cultural opposition to change. Even when posted back out on the streets Joanne created high performing teams. A new internal mail and courier system still used today was
introduced following Joanne’s work implementing the Government Protective Marking Scheme. Within the Civil Contingencies Unit Joanne reviewed the force
and multi-agency Local Resilience Forum performance and capability. She identified a lack of objective evaluation after
major incidents and relentlessly campaigned for change, driving forward LRF sub groups for learning and development. During the 2009 floods
Joanne led the unit in their role to maintain a Gold Command structure. Despite the long hours and herself sleeping at headquarters for a five- day period, Joanne still tried to ensure her staff’s family or health commitments were considered. Post incident she arranged de-briefs and encouraged a willingness for the force and LRF partners to focus on development, rather than blame. Learning points have since been incorporated into multi- agency and force development plans. 9
Highly Commended: PC Phaedra McLean, Cheshire Constabulary
LEADERSHIP
LEADERSHIP
Detective Chief Inspector Shabnam Chaudri Metropolitan Police Service
S
habnam joined the Metropolitan Police service in 1989 despite resistance from her family and local Muslim community. She has worked within the most diverse
boroughs of London in a variety of roles. But it has been her determination to remain within the detective arena that has paved the way for other minority officers, particularly women, to follow the same path. She has worked hard to improve the diversity within the Specialist Crime Directorate driving through flexible working opportunities and encouraging BME staff to apply for posts. Shabnam frequently goes above and beyond what is expected of her and isn’t afraid to challenge the status quo: whether that is changing the way police and social services work in partner - ship for the benefit of domestic violence victims or addressing the lack of women on the local Muslim Community Forum.
Highly Commended: Chief Superintendent Mary Doyle, Greater Manchester Police
She has influenced the way hate crime, racial crime and forced
marriage are dealt with and contributed to changes in the National Forced Marriage policy. Shabnam is the highest ranking female Muslim officer in the UK and a role model within the force and her community. In the post-riot period Shabnam volunteered to sit on the MPS Strategic Community Advisory Group. She has since provided the chair with advice and support on the integration of the Muslim and Sikh community. Shabnam has represented the service on the Muslim Forums Against Islamaphobia and Extremism, working with the Home Office and other forces to improve partnerships. She identified a lack of engagement with the Muslim youth so set up listening groups across East London. She is now leading on developing youth engagement across London. 9
GRAPEVINE Autumn 2012
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