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tance of consistency of the daily routine during the school bus route. Other useful tips included training drivers to develop a communication strategy with autistic students, having a bag of tricks ready to help out students during trying moments and en- couraging drivers to speak up when something does and doesn’t work with these students to their teachers. Te seminar “Performance Indicators for Mechanics,” present-


ed a sophisticated list of key performance indicators or metrics needed to identify and improve the efficiency of a school district’s operations and make better use of available resources. Moderator Tim Ammon of Management Consultant Part-


ners said the simple mechanics of yesterday have evolved into highly trained technicians who no longer simply work on the bus, but are a valuable resource to their school districts. As such, the maintenance department serves a mission-critical role for a school district. It deserves the same level of attention as the rest of transportation operations when identifying and implement- ing efficiencies and tracking key performance indicators. Attendees were told that time is an important measurement


that should be applied to repair and maintenance, parts man- agement, fuel management and fleet management. Technicians also should measure activities such as comeback rates on repairs; preventative maintenance rates, scheduled service rates and per- centage of repair orders completed in one day. Te session “Understanding Driver Behaviors and Correlation of Citations to Crashes” reviewed a series of studies the Washington


Is this how you train your drivers?


State Department of Licensing conducted that looks at the history of all driver violations and reported collisions in the state. It identified a strong correlation between drivers receiving a moving violation and them being involved in a collision within the next calendar year. Allan J. Jones, director of student transportation for the Of-


fice of Superintendent of Public Instruction in Washington who led the session, said the information didn’t zero-in on school bus drivers, but reports like these can help transportation managers determine if their drivers reflect the habits of the general popu- lation. It also can help them predict their drivers’ risk of being involved in a collision while on the job. Another popular session was “School Bus Accidents: Prevent-


ing, Preparing, Responding and Recovering” by John Fahey, a consultant with Tyler Technologies. He welcomed a standing- room only audience and gave four distinct phases of an accident plan — mitigation, preparedness, response and recovery — rec- ommended by the U.S. Department of Education’s Office of Safe and Health Schools. Communication is also key, Fahey said. While the conference did not conclude until mid-day July 25,


an official close to the STN EXPO was held the night before after the trade show. Te IndustrySOCiAL event allowed attendees and exhibitors to mingle in a relaxed, fun atmosphere that fea- tured food, drinks and live music. ■


Conference PowerPoint presentations are available at www.stnexpo.com.


And, is this the result?


In order to deliver the best and safest service you need to train your drivers to be completely professional. Over 2500 school districts and almost every major contract agree. Why wait? Upgrade your people now or fall behind.


Call 1-866-275-7272 or go to www.schoolbussafetyco.com to order


62 School Transportation News Magazine September 2012


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