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contents


7 Welcome Lesley Davis introduces a new campaign to promote theuse of specialist solicitors


NEWS


9 Wereport on proposed changes to service charge accounting, the newenergy code and the LEASE conference


lifEStylE


14 Escape to the country Audley Retirement opensits new Mote House village in idyllic surroundings in theKentcountryside


16 youngdesigners Peverel announces thewinners of its first retirement design competition


18 Comeoutside GraemeMann argues thecasefor better use of outdoor space


ADViCE


21 Maintenance KevinMarshall sounds out the problemsassociated with wooden floors in flats


23 insurance AdamSaint askswhy ‘fuse boxes’ for watersystemsaren’t yetmandatory in flats


25 technology Hyperoptic explains thebenefits of its hyper-fast fibre broadband services


27 insurance BelindaThorpeexplains the insuranceimplicationsofhome improvements


opiNioN


28 BobSmytherman Why the clamping ban won’t help flat owners


29 JohnWilliams John adds his voice to those calling for a better regulated leasehold sector


30 paulRobertson Paul tacklesthe thorny issue of agent’scommissions


31 letters Blockmanagement, firesafetyand banks’ compensation schemes


33 interview Lesley Davistalks to JonathanSmith, managing director of Trinity Estates


ARMA


36 ARMAsurgery BruceMaunder Taylor answers more of your leasehold questions


38 ARMAGuidance What’s the difference between the role of lessee and shareholder or member of anRMC?


40 ARMAdirectory ARMAmember listings


42 find an agent ARMAmembersadvertise their services


fEAtURES


47 Appointing an agent Thebenefits andpitfallsof appointing an agent:why do it, howto choose the right company andwhat to do if it all goes wrong.


53 Right toManage What’s theprocessfor exercising your righttomanage,what’s involved andhow to getthe best out of RTM, plus advice on your responsibilities and obligations.


ENDNotE 61 Companynewsand appointments


62 the Flat Living crossword competition


53 47 11 27


4


Summer 2012 Flat Living


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