This page contains a Flash digital edition of a book.
CONTENTS IN THIS ISSUE...


Interview: Les Mills’ CEO Phillip Mills, p32


New dining concepts taking the restaurant sector by storm, p44


Crunch Franchise’s Ben Midgley, p24


Leisure Management news 6 World Leisure 8 Hospitality 10 Commercial 12 Health and Fitness 14 Attractions 16 Spa 17 Public Sector 18 Sport 20 Parks


22 design news MGM’s hotel in China, the £4m Jerwood Gallery and Bristol’s new leisure centre


24 hotseat ben midgley The president of Crunch Franchise speaks to Kate Cracknell about the brand’s expansion plans and shares his ideas on the budget gym model


4


Baku’s big ambitions, p40


28 architect’s focus fl etcher priest Mareike Langkitsch tells Julie Cramer about the challenges of turning a failing local authority music venue into the Hackney Picturehouse


32 interview phillip mills The founder of BODYPUMP™ shares his thoughts on group exercise, green issues and why so many health club operators are getting it wrong


37 customer care From Queens Park Rangers liaising with fans to One Leisure installing kiosks in its gyms, we take a look at operators using the latest CRM technology to provide a better customer experience


Read Leisure Management online leisuremanagement.co.uk/digital


40 big ambitions fuelling growth As the world’s largest oil producer, Azerbaijan has both wealth and ambition. Professor Terry Stevens looks at the country’s tourism potential and its 2020 Olympic Bid


44 mixed fl avours From pop up eateries in railway arches to the vegetarian restaurant chain making the headlines, Julie Cramer looks at the latest innovations in the restaurant sector


48 sporting chance Almost two years on from the 2010 FIFA World Cup, Professor Terry Stevens looks at how South Africa is capitalising on the event’s success and creating a lasting legacy


ISSUE 2 2012 © cybertrek 2012


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