Coaching
Management Services Spring 2012
executive coaching: change
of last-minute call-offs or operational emergencies etc and how does this affect the effectiveness of the original design of the learning? When events are postponed, as is increasingly the case, what are the costs associated with re-running the event – ie paying the trainer for rework and restaging the event? How is ‘business as usual’ conducted with people away from the organisation?
How will work left
uncompleted, because of the training event, be completed when the trainees return to work? Do organisations have the spare capacity to cover for course attendance by others?
Mass baptism, sheep dips and big training events Unfortunately, I have witnessed what I call ‘mass baptisms’ or ‘sheep dips’ when staff are brought together in conference surroundings and a ‘guru’ is on the main platform fi ring off their message to all and sundry.
They can be very impressive, but are ultimately ineffective. I ask: “What impact does that transfer of information have on the performance of the people and bottom line results of the business?”
Groups of consultants often provide organisational training, ‘baptising’ mass audiences of 250-plus people. They can get through a moderate sized business in less than a day by staging four events, but how effective is this?
Consider the benefi ts to your organisation of adapting a radical coaching intervention to replace some of the other organisational change strategies
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