R MANAGERS AT ALL LEVELS OF THE PARKING INDUSTRY
5:30 PM Cocktail Party for Atendees and Exhibitors Information
Tuesday, March 20, 2012
8:00 AM Parking, Population & Sustainability Trends & Research in Parking Parking is a growing, competitive and complex business. Everyone is looking for answers and population trends, rate trends and growth. In January 2012, NPA will release a comprehensive parking industry rate study. NPA research includes the NPA Parking in Perspective Market Size report with an analysis of population trends and sustainability trends affecting parking.
Christine Banning, National Parking Association
8:00 AM PPP – It got bad press in Chicago – but what about Indianapolis? Te vendor, the technology supplier, and the city all weigh in on what is happing with the public private partnership in Indianapolis. Teir hybrid approach hasn’t made the headlines like Chicago, but all partners seem comfortable. Hear their story.
Michael Huber, City of Indianapolis & Matthew Darst, Affiliated Computer Services, Inc. A Xerox Company
8:00 AM-11:00 AM Automated Parking Symposium
9:00 AM Demand Based Pricing It’s known as the “Shoup model.” Does it work? Teory is one thing, but fact is another. Aſter nearly a year of running in the trenches, find out how one major city fared in its atempt to bring scholarship to real life. Did parking space open up? Did congestion begin to wane? What really happened? Scheduled: Dan Mitchell, City of Los Angeles
9:00 AM Cloud Computing Cloud computing. You may not know it, but most likely your operation is using this cuting edge technology right now. Are you connected to the internet? Do you take payments or collect data using a browser? Should you be? An internationally known expert talks about where parking technology must go. Dr. Harald Raetzsch
9:00 AM PPP – Will it work at the University Level? Universities, consultants, and vendors weigh in on this touchy topic. At the University level parking is personal, very personal. Does the selling or leasing of a major parking asset make sense? How does one control the charges when someone else is in charge? Sarah Blouch, Ohio State University
10:00 AM Speed Networking You’ve heard of ‘speed dating’; speed networking allows atendees to get one-on- one with at least 40 others and exchange contact information for future use. It’s fast and it’s fun.
11:00 AM-2:30 PM Tradeshow
2:30 PM Strategic Planning at the University Level You show up every day and think you have moved from the parking department to the fire department. Do you have a strategic plan? What should be in it? Who do you involve in its preparation? What is your mission, your vision, your goals? Bob Harkins, University of Texas
2:30 PM What the heck am I doing with all this data? OK, you have collected data using everything from handhelds to the cloud. You have it in spread sheets and files. Now what? What good is it if you don’t use it? How can it help? Will you set rates, focus enforcement, defer maintenance? Julie Dixon, Serco
2:30 PM Many ways to steal and how to stop it. Te dean of revenue control brings many decades of experience to the lectern as he lists and expands on his research in revenue control. Larry Donoghue, Larry Donoghue & Associates
3:30 PM University Programs – Starved for Cash? A university’s biggest concern – a lack of knowledge about operational costs combined with vanishing real estate for parking and the fact that higher ed. is strapped for cash. Combine all these and a perfect storm is brewing for parking and transportation programs. Barbara Chance, Chance Management Advisors
3:30 PM – 5:30 PM Revenue Control and Hands on Auditing Te singular most popular and best atended seminar at previous PIEs. Te industry expert on revenue control and auditing takes the gloves off and tells it like it is. Hear him defend his case that up to 30% of the revenue in most operations never gets collected. Don’t believe it? He has the proof. Tis one seminar is worth the trip to Chicago. Don’t miss it.. Dennis Cunning, DLC Consulting
Some of the presentations may fluctuate – check
www.parkingtoday.com/pie for up to the moment information.
4:30 PM What happens when you go from 20 below to 100 above? A city parking manager moved from New Hampshire to Las Vegas, Nevada, from a comfortable job running a medium sized program to a huge city with no parking program at all. What now? Hear about the first nine months on the job. As she said aſter the honeymoon period “Let the fun begin.” Brandy Stanley, City of Las Vegas
5:30 PM International Atendee Reception
Wednesday, March 21, 2012
8:00 AM Creating a Customer Service Climate at airports and beyond It doesn’t just happen, if you want customer service, you have to work at it. Find out how RFP Contents and Process Management make a customer service difference.
8:00 AM Apps, Information, and the City – Go High Tech for Free A high tech company talks about how a city can offer parking guidance to folks on smart phones and their web site at litle or no cost. Alex Israel, Parking In Motion
8:00 AM Single Space Meters, gone, or here to stay? Tis round table involves city parking managers who elected to keep single space meters over multi-space units. Why? What technology is out there to help make your decision?
9:00 AM Building Tomorrow’s Steel-Framed Parking Structures Today Te popularity of steel-framed parking structures is growing nationwide. Many owners, developers, and designers are realizing that steel-framed parking structures have a clear advantage in economy and durability.
Monica Shripka, American Institute of Steel Construction
9:00 AM Multi Space Meters (Pay by Space/ display) – Cities are flocking to them Find out why. Presented by both cities and vendors, learn about this technology, its costs, its savings, and its benefits. When you make your decision, have all the facts. Tis is where to get them.
Bill Knobeloch, Madison, WI & P and D, P by S Manufacturers
10:00 AM Credit Cards and PCI Ok, you take credit cards. What is your liability? Are you PCI Compliant? Your staff thinks so, but when the FBI knocks on your door, you had beter have the right information. Brett Johnson, TSYS Merchant Solutions
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