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SpaBooker by GramercyOne, is the leading online booking, point-of-sale and business management software for the spa industry. Thousands of spas benefit from the #1 web-based system and SpaBooker is the chosen supplier of Hilton Hotels Worldwide and Six Senses.


GramercyOne is a rapidly growing, dynamic company headquartered in the United States and looking to continue its growth and support of clients throughout the world.


We are looking for intelligent professionals that thrive in a fast-paced, results oriented environment and have an exceptional work ethic.


Client Retention Manager New York


The primary role of the Client Retention Manager will be to identify and retain accounts that may not be utilizing their system to its utmost potential. This position will work directly with the Vice President of Operations to meet and exceed retention targets, while also working with the implementation and customer support teams to ensure a positive overall experience for the client.


For immediate consideration, please submit a cover letter with salary requirements and resume to careers@gramercyone.com “Client Retention Manager, New York” must appear in Subject line of e-mail for consideration.


International Business Development Asia


As a member of the International Business Development team, you will be based in Singapore and responsible for new business acquisition by selling into corporate hospitality and wellness prospects across Asia and report to the VP of Sales. Core responsibilities include building a pipeline of opportunities (ideally through industry contacts), analyzing client requirements, presenting software capabilities to senior management and technology teams, designing a full scope solution to cover multiple locations and preparing RFPs.


For immediate consideration, please submit a cover letter with salary requirements and resume to careers@gramercyone.com “Intl Biz Dev - Asia” must appear in Subject line of e-mail for consideration.


Customer Support Coordinator New York


We are currently seeking articulate, energetic, confident, entry-level individuals with a college degree and brainpower to spare. To make it on the GramercyOne team you must be technology savvy, organized, able to multi-task and comfortable communicating on multiple platforms including phone, e-mail, internet and social media.


For immediate consideration, please submit a cover letter with salary requirements and resume to careers@gramercyone.com “Customer Support Specialist” must appear in Subject line of e-mail for consideration.


GramercyOne is an Equal Opportunity Employer


For more information on these roles and to find out more about GramercyOne, go to: www.leisureopportunities.co.uk/gramercyone


23 Client Services Manager Asia


• Do you want to work with an innovative, growth-oriented computer software company to establish and build a new Singapore office?


• Do you have a hospitality and/or spa and wellness background?


• Do you understand the value of cloud-based computing solutions?


• Are you a proven self-starter? • Do you have experience implementing and supporting large, multi-site software solutions and managing pilot locations for hospitality or spa brands?


If so, we’d love to talk to you. As a member of our international team you’d be responsible for ensuring the success of our relationships with existing and new clients across the Asia Pacific region, reporting to our VP of Operations. Our software solution is sold on a monthly subscription, so it’s important for our clients to use it effectively to extract value so their business sees tangible results and we maintain a happy client.


For immediate consideration, please submit a cover letter with salary requirements and resume to careers@gramercyone.com “Client Services Manager, Asia” must appear in Subject line of e-mail for consideration.


Emails sent to any other address, or any phone calls, will result in the candidate being immediately removed from consideration.


technology / SPA APPointmentS


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