Inspirit Care PER CENT 98


97 94 92 92


0


Staff are professional, friendly and caring I have a good relationship with staff Staff listen to my needs I can rely on my support team This service has improved by quality of life


10 20 30 40 50 60 70 80 90 100


the service I receive is flexible and tailored to my needs


95%


The past few years have presented many changes in the health and social care sectors, and coupled with the economic downturn, have created a climate which has challenged many care providers. So, we are proud to say that despite these constraints, CIC’s standards have not waivered and we have continued to take our charity, and the people we support, from strength-to-strength.


These results do not just represent the achievements of a successful charity; more than this, they represent thousands of people achieving their goals, living the lives they choose, and being shining examples of our commitment to always ‘PUTTING INDIVIDUALS FIRST’.


Thank you to everyone who took the time to take part in our survey, or supported somebody to do so. Your feedback will help us shape CIC and the services we deliver, both now and in the future.


Homelessness Services PER CENT


90 90


84 83 83 83


0


Staff at their service are friendly and welcoming Staff make sure I’m ok I’m supported to achieve my goals I feel more positive about my future since coming here My confidentiality is safeguarded I’ve got a good relationship with staff


10 20 30 40 50 60 70 80 90 100


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