Independent Living PER CENT 97


95 95 94 90


0


CIC helps me meet new people CIC helps me to be healthy Staff always accommodate my needs My confidentiality is safeguarded I can share my problems with staff


10 20 30 40 50 60 70 80 90 100


OUR SURVEY SAYS…


The results of our most recent Service User Survey are in and we are delighted to say that for yet another year, the people we support have told us loud and clear how happy they are to be part of the CIC community.


Our last survey (2008/2009) yielded exceptional results for our charity, demonstrating unprecedented high levels of satisfaction across all three of our divisions – Independent Living, Senior Care and Homelessness. Achieving these results, we knew that we had set the bar high for ourselves! So it was with pleasure that we received the results of our 2010/2011 survey – showing yet again broadly the same remarkably high levels of satisfaction across the whole CIC Group.


said they have a good relationship with the people who support them


532 98%


people from our senior care services took part in the survey


PER CENT 99


97 94 90 89


0


My home is clean and tidy I can receive visitors whenever I want Help is always on hand


The food is good and there is always choice I can take part in lots of activities


10 20 30 40 50 60 70 80 90 100


Senior Care


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