eLN SUPPLEMENT
the system to their needs as the individual groups neared adoption allowed for constant feedback cycles to our eLN team, and built up a product knowledge base to support the system as it continued to grow. This approach delivered the best of both
worlds, a sense of ownership for the individual scientific lines as well as the data consistency to realise synergies between eLN and other systems across the organisation. This collaborative implementation model engaged the user base, and kept scientists and IT professionals on the same track to deliver the optimal system.
Defining success Understanding the expectation of the user base, as well as the project’s champions and sponsors is key to defining what success looks like. Our users told us that in their eyes a successful eLN would mean that it met requirements in several key areas: Usability: “It must be as simple to use as my paper notebook, while also helping me to gain efficiencies seen in other electronic systems.”
Portability: “Make sure I can take it wherever I currently take my paper notebook.”
Figure 1The shift from paper to electronic
Accessibility: “I must be able to access it from my office, my lab, my home, etc.”
Searchability: “The system should be structured so that I can search on words, numbers and structures more easily than in my paper notebook.”
Collaboration: “I should be able to share my data just as I can now with my paper notebook, if not better.”
Integration: “Make sure the system works with all the other electronic systems I
already have to use on a daily basis for related activities.”
Our users’ expectations around how the system must function from the technical perspective need to be balanced with the organisation’s business goals. These include increasing overall documentation efficiency, reducing cycle times of our experiments and increasing global workload sharing. Accomplishing these meant that specific human actions need to be focused in on. The first and most obvious is the removal
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