InformationAge TECHNOLOGY STRATEGY FINANCE
“Organisations are attempting to make sense of masses of data that has no real structure, no schema”
PAGE 16 PAGE 31
Allowing account holders to analyse their finances over the web
APRIL 2011 FEATURES
COVER FEATURE 16 THE BIG IDEA What big data means and why a new breed of technology is required to handle it By Gareth Morgan
PRIVACY 20 HARD TO ESCAPE The European Commission plans to amend its Data Protection Directive to protect individuals’ ‘right to be forgotten’. But how might it work in practice? By Stephen Pritchard
IT OUTSOURCING 25 UTILITY SERVICES Abrace of IT outsourcing deals in the energy sector reveal an industry preparing for an uncertain future By Pete Swabey
PERSPECTIVE
LEGAL VIEWPOINT 29 ACTIONS SPEAK LOUDER THAN WORDS When IT engagements break down, the actions of the parties mean more than the precise wording of the contract
APPLIED IT 31 SHOW THEM THE MONEY Lloyds TSB builds a web-based finance management application
32 MONITORING THE HEALTH OF NHS IT A blow-by-blow account of how NHS Connecting for Health developed a system to monitor the performance of its various outsourced IT services
Q&A 35 SALVATION ARMY UK CIO Martyn Croft explains how the Christian charitable organisation’s use of desktop virtualisation is evolving
4 INFORMATIONAGE APRIL2011
www.information-age.com
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