10 50 40 30 20 10 0 50 40 20 30 15 20 Is the hospitality industry an attractive career choice for women? 10 0 No 34% Yes 66%
Yes 78%
No 22% 30 20 10 0 8 8
Once you have recruited a new employee, how difficult is it to retain them in the business?
60 50 40 30 20 10 0 60 51% 50 40 30 20 12% 10 0 Very difficult
Difficult Neither difficult nor easy
Easy Very easy 8% 1% 28%
10 15 20 25 30 35 40
0 5
9 9
What is the most effective means of enthusing young people about a career in hospitality?
18%
10 15 20 25 30 35 40
1
0 5
36% 31%
1 Ambassadors visiting schools
2 Work experience placements
3 Links to local further education colleges
4 Positive portrayal of hospitality on TV and in the media
5 Other 10% 4% 2 3 4 5 No 73%
Would you recommend hospitality to young people looking at establishing their own career?
60 50 40
Yes 27%
10
Could the hospitality sector fill vacancies with the people it needs without workers from the EU?
5 0 15 10 5 0 20
6
6
117 30 30
IN ASSOCIATION WITH 25
25
than their female counterparts. The gap exists despite the fact that women are increasingly dominant in front of house roles, with a review of six years of data from the Office of National Statistics as well as the Change Group database of candidate registrations showing that while women hold seven out of 10 chef de rang or waiter positions, men are still paid around £1,150 more per year than women. However, Fourth Analytics’ findings contra-
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dicted those from Change Group slightly – Fourth found that when it came to workers paid on an hourly basis, the gender pay gap was narrow. It found that men earned more in the pub and restaurant sectors, while women earned more in the QSR and hotel sectors. Taken together as a whole, the responses to
The Caterer’s survey show that employers are unlikely to see an end to the difficulties they are experiencing in recruiting suitable people
into hospitality roles in the short term, and that there needs to be even more communica- tion of the positives of a job in the sector in order to attract people. Given that Brexit could well start to choke off the supply of trained workers from the EU, educating not just young people in the UK but also their older counterparts is going to become even more critical to keeping businesses staffed with the employees they need.
The Caterer | 15
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