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3 Think Again special issue


Which occupations in particular are challenging to recruit for? 1 Commis chef 2 Chef de partie


60 53% 50 46% 43% 40 34% 30 23% 20 10 4 0 4% 4 1 2 3 4 5 6 7 8 9 10 11


What do you think is the most important factor when it comes to explaining why it is a challenge to recruit for hospitality roles?


35 35 30 30 27% 25 25 20 20 15 15 10 10 5 5 0 0 1 2 3 4 5 6 0 1 0 2 3 4 5 8% 8 6% 60 50 40


Female friendly Traditionally, women have not been well represented in senior management roles in hospitality, despite the fact that, according to respondents of this survey, 66% agreed that it was an attractive career choice to women. When asked what more could be done to encourage more women to into senior man- agement, the top answer with 57% was more flexible working hours, followed by more


14 | The Caterer 16%


1 Long hours 2 A perception of a lack of career progression


3 Unattractive tasks 4 Perception of low pay 5 Parental influence 6 Other


9% 10 40 34% 50 18% 14% 14% 11% 8% 6% 5% 2% 2% 5 5% 6% 5


1 Very unfulfilling 2 Somewhat unfulfilling 3 Neither fulfilling nor unfulfilling 4 Somewhat fulfilling 5 Very fulfilling


50 40 30 30 20 20 10% 10 10% 7% 29% 3% 12 13 14 15 16 17 18 19 20 21 22 23 22% 23% 22% 40% 36%


3 Sous chef 4 Head chef 5 Executive chef 6 Kitchen porter 7 Housekeeper 8 Receptionist


9 Restaurant manager 10 General manager 11 Administrator 12 Bartender 13 Catering manager 14 Concierge 15 Hotel manager 16 HR professional


17 Marketing and PR 18 Operations manager 19 Pastry chef 20 Waiter/waitress 21 Salesperson 22 Other 23 None of these


How fulfilling do you find your own career in hospitality? 45%


“While women hold seven out of 10 chef de rang or waiter positions, men are still paid around £1,150 more per year than women”


10 10


promotion to women of the opportunities available (33%) and better pay in relation to male colleagues (29%). There has been a raft of research recently within hospitality that points to the fact that more needs to be done to create more of a level playing field for employees. Research released by recruitment firm the Change Group earlier this month showed that male head waiters earn almost 20% or £4,300 more per year


30 35 40


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