CONTENTS 2015
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36
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TRAVOLUTION INNOVATION REPORT 2015 05 EDITOR’S COMMENT
06 FOREWORD Convergence offers opportunities, says Nick Morley of report sponsor Intent Media
08 ABOUT TRAVOLUTION
10 INTRODUCTION About the report data
22 SPENDINGBY IT TYPE Software, hardware, telecoms and more
13 EMPLOYMENT TRENDS INTHE UK
Travel employs 479,000 of the UK’s 30.7m workforce
18 IT SPENDING
Investment tipped to top £1.25 billion in 2015
in association with
26 AGENTS ANDOPERATORS A comparative analysis of the two sectors. Plus, Q&A with Qwerty; Amadeus interview
30 CASE STUDY Monarch switches to Codegen
31 SUPPLIERS SPLASHOUT Spending on tech by airlines, hotels, cruise and ferry firms
42 GLOSSARY
CHIEF SUBEDITOR MIKE WALSH
mike.walsh@travelweekly.co.uk 020 7881 4857
PRODUCTIONMANAGER NICK CRIPPS
nick.cripps@
travelweekly.co.uk 020 7881 4879
TRAVOLUTION EDITOR LEE HAYHURST
lee.hayhurst@travelweekly.co.uk 020 7881 4865
TRAVEL WEEKLY GROUP EDITOR-IN-CHIEF LUCY HUXLEY
lucy.huxley@
travelweekly.co.uk 020 7881 4854
ART/PRODUCTION EDITOR FLORA IOANNOU
flora.ioannou@
travelweekly.co.uk 020 7881 4856
GRAPHIC DESIGNER KATE COLLINGS
GROUP EVENTSMANAGER HELENBUSH
helen.bush@travelweekly.co.uk 020 7881 4887
ACCOUNTMANAGER ANWAR SOHAWON
anwar.sohawon@
travelweekly.co.uk 020 7881 4878
HEADOF SALES MARYREGA
mary.rega@
travelweekly.co.uk 020 7881 4877
MANAGING DIRECTOR STUART PARISH
stuart.parish@
travelweekly.co.uk 020 7881 4862
CHIEF EXECUTIVE DUNCAN HORTON
duncan.horton@travelweekly.co.uk 07803 975847
TRAVEL WEEKLY GROUP CHAIRMAN CLIVE JACOBS
clive@travelweekly.co.uk
TRAVOLUTION, 52 GROSVENOR GARDENS, LONDONSW1W OAU
Copyright © Travel Weekly Group Limited 2015. Registration number 6927031. Registered address: Third Floor, 52 Grosvenor Gardens, London SW1W0AU. Materials in this publication may not be reproduced in any form without permission. Registered at the Post Office as a newspaper. ISSN#1750-256X
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TRAVOLUTION.CO.UK — FEBRUARY 2015 — 3
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