John Lewis Partnership plc Sustainability Review 2014
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Our customers
Our environment
Our communities
– Helping our customers to make informed choices
– Providing clear and better advice – Encouraging sustainable behaviour
– Encouraging better nutrition and healthy lifestyles
– Conserving natural resources
– Managing our estate with minimal environmental impact
– Recognising good environmental practice in our supply chain
– Acting locally to respond to community needs
– Building trust in the local community
– Developing our Partners through community involvement
– Contributing to social and economic growth where we operate
– Through our dedicated programmes – ‘the Waitrose way’ and John Lewis’ ‘Bringing Quality to Life’ – we are encouraging our customers to lead more sustainable lives
– Waitrose teamed up with Start – a charitable initiative set up by HRH The Prince of Wales to inspire and encourage people to live more sustainably
– John Lewis is trialling an Energy Efficiency Service to help customers save energy at home
CO2
e EMISSIONS AGAINST REVENUE
-5.0% 96.1% -5.3%
AWARDS
Waitrose and John Lewis Ipswich won Retail Project of the Year at the 2013 Lux Lighting Awards.
VOLUNTEER HOURS GIVEN WASTE DIVERTED FROM LANDFILL
PRE-TAX PROFITS TO CHARITABLE AND COMMUNITY ACTIVITIES
136,000 4.3%
DISTRIBUTION MILEAGE
AMOUNT DONATED TO GOOD CAUSES THROUGH COMMUNITY MATTERS
£4m+ 6,300
NET NEWJOBS CREATED
THE JOHN LEWIS PARTNERSHIP
OUR PRODUCTS AND SUPPLIERS
OUR CUSTOMERS
OUR ENVIRONMENT
OUR COMMUNITIES
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